Ads Success Manager - Flipkart | Gurgaon

Job Position: Ads Success Manager - Flipkart

Job Location: Gurgaon, WFO

Job Type: Permanent

Role Overview:

We are seeking a dynamic Ads Success Manager to join our team, specializing in

marketplace advertising for Flipkart. This individual will play a crucial role in driving the

advertiser success by effective communication, providing strategic insights, and data-driven

recommendations, leading the media buying team, and collaborating with various teams to

Ensure client goals are met efficiently.

Responsibilities:

● Marketplace Advertising Strategy: Lead advertising for Flipkart, driving

performance and efficiency.

● Data-Driven Insights: Guide the marketplace team with actionable, data-backed

opportunities for scaling advertising efforts and optimizing performance. Provide

deep insights into marketplace sentiments and trends to enhance overall strategy.

● Client Relationship Management: Build and nurture strong relationships with

Category Managers across marketplaces to generate key insights and develop

strategic plans that drive client success.

● Platform Trends & Innovations: Stay ahead of industry trends and emerging

platform capabilities. Integrate new functionalities and updates into existing client

strategies for continuous improvement.

● Client Retention: Ensure high levels of client satisfaction, focusing on the retention

and growth of both existing and newly onboarded clients.

● Team Leadership & Collaboration: Manage and mentor the marketplace media

buying team, setting clear goals and ensuring performance targets are achieved.

Collaborate closely with internal teams, particularly the Strategy team, to pitch

innovative solutions to prospective clients.

● Budget & Goal Planning: Oversee monthly budget planning and set actionable

goals in line with client roadmaps, ensuring alignment between client expectations

and performance outcomes.

● Client Review Meetings: Lead weekly/bi-weekly client review meetings by guiding

the team in preparing comprehensive review decks that highlight key performance

opportunities, growth areas, and action plans.

● Operational Coordination: Coordinate daily with media buyers and operations

teams to ensure smooth execution of campaigns and optimize performance.

● Primary KPIs: Focus on driving revenue and Return on Ad Spend (ROAS) as the

primary key performance indicators, ensuring all efforts are aligned with these

outcomes.

Eligibility Criteria:

● Experience: Minimum of 2 years of hands-on experience managing advertising

across major marketplaces like Amazon, Flipkart, Myntra, Ajio, Udaan, and

quick-commerce platforms (e.g., Swiggy, Zepto, Blinkit), Specifically Flipkart

● Skills: Strong oratory, presentation, and analytical skills. Ability to communicate

complex ideas effectively to both internal teams and clients.

● Marketplace Performance Understanding: In-depth knowledge of factors that

influence marketplace performance, including:

○ Organic share drivers

○ Conversion rate optimization techniques

○ Seasonal and sales planning strategies

○ Category benchmarking & market research to inform decisions and strategies

About Neon Digital:

At Neon Digital, we are committed to delivering cutting-edge digital marketing solutions that

drive meaningful results for our clients. We focus on delivering performance-driven

strategies in the fast-evolving world of marketplace advertising. Join us to be part of a

dynamic, forward-thinking team!