Job
Description
About Company At CareerSecure, we are revolutionizing and transforming education by bridging the gap between learning and employment. Our mission is to create an ecosystem where students learn, earn, and grow through work-integrated and apprenticeship-embedded degree programs. We believe that education should not only lead to a degree but also equip every student with the practical skills and experience needed to secure a successful career. By collaborating with universities, industry partners, and employers, we equip students with real-world skills, making them job-ready from day one. Our innovative approach integrates on-the-job training, mentorship, and financial assistance, making higher education more accessible, inclusive, and outcome-driven. Job Description The education counselor for online degree programs is responsible for guiding students through the selection and enrollment process for online undergraduate, postgraduate, and professional certification programs. The counselor will handle inbound and outbound inquiries, provides detailed program information and assist in converting leads into enrolled students. Key Responsibilities Provide accurate and timely information about online degree programs, eligibility, fees, curriculum, and career outcomes. Conduct counselling sessions (via phone, video calls, emails, or chat) to understand student goals and recommend suitable courses. Follow up with leads from various sources (website, campaigns, referrals) to maximize enrollment. Guide students through the application, documentation, and payment process. Collaborate with the academic and support teams to ensure smooth onboarding. Participate in webinars, virtual info sessions, and Q&A events to drive engagement. Meet weekly and monthly targets for enrollments and follow-up interactions. Skills Excellent communication and interpersonal skills (written and verbal). Ability to handle objections, explain program value, and build rapport with adult learners. Knowledge of online learning trends, university admission processes, and digital platforms. Result-oriented mindset with experience in meeting sales/admission targets. Proficiency in CRM tools, MS Office, and Zoom/Google Meet. Skills: communication,proficiency in crm tools,objection handling,zoom,ms office,student recruiting,knowledge of online learning trends,result-oriented mindset,experience in meeting sales/admission targets,understanding of university admission processes,student counseling,excellent communication skills,google meet,admissions counseling,interpersonal skills,proficiency in digital platforms,program value explanation,relationship building with adult learners Show more Show less
