Admission Counselor

Key Responsibilities

• Handle all admission-related inquiries (walk-ins, calls, emails, website leads) promptly and professionally.
• Counsel prospective parents and students, highlighting the school’s curriculum, teaching methodology, achievements, infrastructure, and unique offerings.
• Conduct campus tours, orientations, and presentations to provide an engaging and informative experience for visitors.
• Guide parents through the admission process, from initial inquiry to final enrollment, ensuring clarity and smooth documentation.
• Maintain and update the admission database in the ERP, ensuring accurate records of inquiries, follow-ups, and conversions.
• Coordinate with academic, transport, and accounts departments for smooth onboarding of new students.
• Manage communication with parents about admission status, deadlines, and required documentation.
• Support the planning and execution of open houses, admission events, and promotional activities.
• Prepare regular reports on inquiry-to-admission conversion rates and provide insights for improving processes.
• Maintain confidentiality of applicant and parent data at all times.

Required Skills & Competencies

• Excellent verbal and written communication skills in English (fluency required).
• Strong interpersonal and counseling skills; ability to build trust and rapport with parents.
• Professional presentation and confidence in representing the school.
• Proficiency in MS Office and experience with school ERP/CRM software.
• Ability to handle high-pressure situations with patience and empathy.
• Result-oriented approach with strong follow-up skills.

Qualifications & Experience

• Graduate/Postgraduate degree (preferably in Education, Management, or related field).
• Minimum 5 years of relevant experience in school admissions, counseling, or customer-facing roles.
• Prior experience in reputed schools or educational institutions preferred.

Job Type: Full-time

Pay: ₹20,000.00 - ₹45,000.00 per month

Work Location: In person