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Admission Counselor

Aakash Educational Services Pvt. Ltd

2 - 6 years

0 Lacs

gandhinagar gujarat

Posted:1 week ago| Platform: Shine logo

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Skills Required

sales upselling counselling customer service compliance microsoft office communication skills crossselling administrative activities rapport building

Work Mode

On-site

Job Type

Full Time

Job Description

As an Admission Counsellor at our institute, you will play a crucial role in contributing to revenue generation by achieving sales targets through various means of communication such as personal counselling, telephone calls, emails, and more. Your primary responsibilities will include selling, up-selling, and cross-selling our exclusive range of educational courses to both existing and prospective students and parents. You will be responsible for ensuring the timely collection of outstanding fees from parents and overseeing a smooth student journey from the beginning to the end at our institute. Additionally, you will need to focus on providing exceptional customer service by building strong relationships with students and parents, addressing their concerns promptly, and offering quick resolutions when needed. Successful candidates for this role should possess the ability to interact with students and parents in a calm, empathetic, and patient manner, coupled with excellent sales persuasion skills. Proficiency in Microsoft Office, email writing, and comfort working with sales and service-related software is essential. Fluency in both English and the regional language is also required. This is a full-time position with a day shift schedule and weekend availability. The work location is in person, and adherence to internal processes and compliances is crucial for success in this role.,

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Admission Counselor