Service Delivery Executive

Job Description

Dear Candidate, We are hiring for "Service Delivery Executive" profile. Job Location: Phool Bagan, CIT Road Role & responsibilities: Attendance follow up and batch tracker updation Test follow up of students Proactively keeping in touch with every student in the batch to maintain connect and communicate the student's concern to Centre for resolution Ensure proper information flow to students, post admission i.e. login credentials, study materials, doubt clearing, test schedule, additional assignments, etc. Coordinating with student, centre and faculty to arrange a meeting related to academics, if required Calling of non performing students Doing absentee follow ups of students. Doing feedback calls and ensure proper tracking of any grievances till closure Attendance monitoring of students in tests Coordination with Academic and non academic departments to ensure student satisfaction Resolution of student queries over calls and mails. Preparing MIS reports Preferred candidate profile: Good communication and presentation skills Candidates having experience of client handling in Education / Service sector will be preferred If interested, kindly 'APPLY" or sent your resume to fr.hr.wb4@aesl.in Job Type: Full-time Pay: ₹8,086.00 - ₹25,651.98 per month Schedule: Day shift Work Location: In person