Service Delivery Executive

Service Delivery Executive (Business Development)

Location: Parel, Mumbai

Work from office: Monday - Saturday

Key Responsibilities

• Guide new customers through the financing application process with clarity and efficiency.
• Act as the primary point of contact for customers, addressing any queries or concerns promptly and professionally.
• Build and maintain strong, long-term customer relationships to ensure a seamless service experience.
• Achieve assigned monthly targets by driving conversions.
• Maintain a minimum application-to-disbursal conversion rate as defined by the team.
  

Requirements

• 2–3 years of experience in customer service, sales, or fintech preferred.
• Strong communication and interpersonal skills.
• Goal-oriented with a customer-first attitude.
• Ability to multitask and work in a fast-paced environment.
  

Benefits

• Competitive salary + performance-based incentives
• Health Insurance coverage
• Growth focused environment