Admission Counsellor

Full job description

Job description:

An admission counsellor for a training institute focuses on enrolling students into their programs and developing business for the organization. This role involves identifying potential candidates, understanding their educational needs, recommending appropriate courses, and managing the sales process from inquiry to enrollment. They also handle inquiries, follow up on leads, and work towards achieving sales targets.

Key Responsibilities:

• Lead Generation and Qualification: Identify potential students, understand their educational goals, and determine their suitability for the institute's courses.
• Course Recommendations: Provide detailed information about course offerings, fees, and enrollment procedures, tailoring recommendations to individual needs.
• Sales Process Management: Guide prospective students through the enrollment process, including application, payment, and other required steps.
• Inquiry Handling: Address inquiries from potential students, answering questions and addressing concerns.
• Relationship Building: Develop and maintain strong relationships with both existing and potential customers.
• Sales Target Achievement: Meet or exceed monthly and quarterly sales targets, tracking progress and identifying areas for improvement.
• Follow-up and Retention: Follow up with leads to ensure they are adequately informed and engaged, and actively work on student retention.
• CRM Management: Utilize CRM software to manage leads, track interactions, and generate reports.
• Reporting and Analysis: Track and analyze sales performance, providing reports to management.
• Collaboration: Work with the marketing and admissions teams to ensure a smooth and positive experience for prospective students.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹20,000.00 per month

Job Type: Full-time

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement

Education:

• Bachelor's (Required)

Experience:

• Admission Counsellor: 1 year (Required)

Language:

• Bengali / Hindi / English (Required)

Work Location: In person