Administrator - L3

4 - 5 years

6 - 7 Lacs

Posted:1 month ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

> Demand 1 Total experience - 4 -5 years In ITSM - 4 years In CSM - 1- 2 years (currently hands on) Location - Bangalore/ Pune/Hyd Rates including mark up - 120K /M - 130K/M No.of positions - 3 Demand - 2 Lead - 5- 6 years Strong hand on ITSM - Minimum 5 years. Strong CSM - minimum 2 years. Rate including mark up - 140 K/M Location - Bang/Pune/Hyd Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Servicenow-Development. Experience: 3-5 Years.

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