Administration Officer

Job Description –Administration Officer- Admin & Transport in charge

Work Location: Chennai, India

Shift Timing: Day Shift (with flexibility to support night shift operations as required)

Position Type: Full-time

About the Role

We are looking for a dependable and proactive Admin & Transport Team member to manage and coordinate all administrative and employee transport-related functions for our Healthcare RCM company. This role is responsible for ensuring seamless day-to-day office administration, smooth transport arrangements for night shift employees, vendor management, and timely resolution of employee grievances related to admin and transport.

Key Responsibilities

Office & Facility Administration

 Ensure smooth functioning of day-to-day office operations (workstations, seating, pantry, housekeeping, stationery).

 Coordinate with building management for facility-related concerns (electricity, internet,

power backup, security).

 Support new joiners with access cards, ID cards, seating, and workstation readiness.

Transport Management

 Coordinate daily cab schedules for night shift employees.

 Maintain employee transport rosters, route plans, and daily usage logs.

 Ensure vendor compliance with safety standards, GPS tracking, and driver protocols.

 Address and resolve transport-related employee grievances immediately.

Vendor & Asset Management

 Work with transport, housekeeping, pantry, and facility vendors to ensure service

delivery as per SLA.

 Manage procurement and distribution of office supplies and consumables.

 Maintain inventory of office assets and coordinate with IT/Operations for allocation.

Employee Support & Grievances

 Serve as the first point of contact for admin/transport-related employee issues.

 Ensure timely escalation and resolution of grievances within agreed TAT.

 Track recurring issues and propose process improvements.

Compliance & Safety

 Monitor adherence to health, safety, and security protocols.

 Maintain visitor logs, access control records, and transport compliance reports.

 Ensure zero safety incidents in transport and facility operations.

Reporting & Coordination

 Share daily/weekly reports on transport utilization, admin expenses, and grievances.

 Work closely with HR and Operations teams for shift planning and onboarding

requirements.

 Support audits (internal/client/statutory) with updated admin/transport records.

Qualifications & Requirements

 Bachelor’s degree preferred (Business Administration/Operations/Logistics).

 1–3 years of experience in administration or transport coordination (BPO/RCM industry

preferred).

 Strong organizational, coordination, and problem-solving skills.

 Proficiency in MS Excel for roster and reporting.

 Good communication and interpersonal skills.

 Flexibility to support late-night coordination when required.

If interested pls share updated resume to hrtechleadrcm@gmail.com

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Provident Fund

Experience:

• Office Administration: 2 years (Preferred)

Work Location: In person