Admin and Compliance Executive

Position Overview

We are looking for an organized and detail-oriented Admin and Compliance Executive to support our daily operations and ensure we meet all regulatory requirements. This role combines administrative duties with compliance monitoring and reporting.

Key Responsibilities

Administrative Duties

• Handle day-to-day office operations and administrative tasks efficiently
  
• Manage the

  student admissions process

  from initial inquiry through to enrollment
• Organize and maintain

  email communications

  using Gmail
• Keep

  CRM systems

  (Zoho, Streak) up to date with accurate student and client records
• Manage

  Learning Management System (LMS)

  for course access and student progress tracking
• Schedule practical sessions and send notification emails to students using

  Google Calendar

• Maintain records using

  Google Sheets

  ,

  Excel

  , and

  Google Drive

• Assist in preparing documents, reports, and course-related materials
  
• Support multiple departments with administrative and operational tasks
  
• Provide prompt support via

  live chat

  and manage the student support desk

Compliance Functions

• Monitor and ensure adherence to

  internal policies

  and

  regulatory requirements

• Assist in preparing compliance documentation, audit reports, and evidence packs
  
• Support

  internal audits

  and coordinate with regulators during inspections
• Maintain up-to-date

  statutory records

  , registers, and documentation
• Track, document, and escalate compliance-related issues as necessary
  
• Contribute to

  policy updates

  and

  procedure reviews

• Liaise with

  regulatory authorities

  and respond to inquiries as needed
• Support investigation processes and assist in follow-up actions
  

Training and Development Support

• Coordinate internal and external

  training programs

  and PD activities
• Schedule and manage student bookings for practical sessions
  
• Send automated email notifications to students regarding class schedules
  
• Update and maintain student records in both

  LMS

  and

  CRM

  platforms
• Maintain all training-related records and compliance files on

  Google Drive

• Assist with

  course registrations

  , audits, and training compliance processes
• Support the

  complaints handling

  and issue resolution workflow
• Monitor

  student progress

  and generate regular reports for trainers and management

Required Qualifications

Education and Experience

• Bachelors degree

  from an accredited institution (preferred fields: Education, Business Administration, Management, or related disciplines)

• 3 to 5 years of relevant work experience

  , preferably in EdTech, education services, or training institutes
• Prior experience in

  administration, compliance, operations, or academic coordination

• Experience working with

  student lifecycle management

  , CRM, and LMS tools
• Familiarity with compliance processes in

  RTOs

  , online learning, or regulated training environments
• Background in

  tech-enabled education delivery

  , hybrid learning models, or EdTech platforms (e.g., Byju's, PhysicsWallah, Vedantu, Unacademy, etc.) is an added advantage

Essential Skills

• Strong written and verbal communication skills in English
  
• High attention to detail and accuracy
  
• Excellent organizational and time management abilities
  
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
  
• Experience with CRM systems (Zoho, Streak preferred)
  
• Advanced Gmail and email management skills
  
• Familiarity with Learning Management Systems (LMS)
  
• Proficiency in Google Workspace (Sheets, Drive, Calendar)
  
• Knowledge of student admission and enrolment process management
  
• Experience with email marketing and notification systems
  
• Ability to work independently and collaboratively
  
• Strong problem-solving and critical thinking skills
  
• Ability to multitask and meet strict deadlines

  What We Offer

• Opportunity to work in a dynamic and fast-paced EdTech environment
  
• Professional development and career growth opportunities
  
• Collaborative and supportive team culture
  
• Competitive compensation and employee benefits package
  
• Exposure to innovative technologies and impactful educational projects
  

Job Timing

Working Days:

Working Hours: