Activity Manager

Your Fairmont Journey Starts Here:

Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team.

The Activity Manager is responsible for planning, organizing, and overseeing recreational activities and entertainment programs for guests at Fairmont Udaipur Palace. The Activity Manager works closely with other departments to ensure smooth operations and contributes to the overall guest satisfaction.

Key Responsibilities:

• Program Development:

  • Design and implement a diverse range of activities and programs, including wellness, cultural, recreational, and entertainment events, catering to various guest demographics (families, couples, solo travelers, etc.).
  • Create seasonal activity schedules that align with guest preferences and local attractions.

• Guest Engagement:

  • Interact with guests to promote participation in hotel activities and gather feedback to improve offerings.
  • Ensure activities foster a welcoming and inclusive environment.

• Team Leadership:

  • Recruit, train, and manage activity staff, ensuring excellent service delivery.
  • Provide ongoing coaching and performance evaluations to maintain high standards of guest engagement.

• Operational Management:

  • Oversee the daily operations of activity programs, ensuring they run smoothly and on time.
  • Monitor inventory of supplies and coordinate with vendors for materials or equipment needed for activities.

• Budget Management:

  • Develop and manage budgets for the activities department, ensuring cost-efficiency while delivering quality experiences.
  • Track expenses and report on financial performance of the department.

• Safety and Compliance:

  • Ensure all activities comply with safety regulations and hotel policies.
  • Conduct regular risk assessments and address any hazards related to activities or events.

• Marketing and Promotion:

  • Collaborate with the marketing team to promote activities through social media, newsletters, and in-house materials.
  • Develop packages or promotions that combine activities with other hotel services.

• Ability to share culture, stories and lifestyle with guests in an engaging manner.
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Good reading, writing and oral proficiency in English language
• Ability to speak other languages and basic understanding of local languages will be an advantage
• Detailed & service oriented with an eye for detail to be self-motivated and energetic.
• Additional certification(s) in Recreation will be an advantage (Lifeguarding, First Aid, CPR)
• Bachelor’s degree in Hospitality Management or related field preferred
• Proven experience in a luxury environment
• Knowledge of the local area and its attractions is a plus

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.