Accounting Team Manager

Zalaris

3 - 6 years

2 - 6 Lacs

chennai

Posted:5 days ago| Platform:

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Skills Required

payroll change management sap operational excellence performance management outsourcing taxation operations auditing process management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Operational Management:

Ensures that services are delivered according to SLA s to clients served from own team, such as timeliness of pay, accuracy of payment, timely service request handling in C4C etc.
Monitors, reports and analyses KPI s around service excellence and customer satisfaction of clients served from own team
Plans and takes immediate corrective actions whenever KPI s or SLA s are not met and addresses critical customer issues without delays
Ensures prompt, timely and efficient payroll deliveries to customer according to payroll calendar and customer expectations
Responsible for testing and taking into production of system changes and improvements and supports the efficient change management process
Prioritizes and delegates team work efficiently
Ensures that Zalaris relevant controls and policies are implemented and followed
Proactively drives near/offshoring transition activities for own customers and productivity and cost efficiency improvements in own team
Proactively drives continuous improvement activities in own team
Promotes Lean way of working and ensures that Lean morning meetings are held
Promotes internal co-operation with other Zalaris functions and sites

Personnel Management:

Acts as line manager for team members
Ensures correct time writing in own team
Ensures that the Performance Management and Goal setting (PMGM) process is held timely and SMART targets are set to all employees in the team
Addresses critical team issues without delays and provides guidance to team members
Workforce planning: Ensures that sufficient and competent resources are available in the team when needed
Creates good working atmosphere, motivation and engagement in the team
Communicates organizations strategy, goals and values to the team members
Demonstrates trust in all team members; is approachable and accessible
Provides feedback on performance, and identifies opportunities and approaches for maximizing team performance
Ensures competence issues are tackled, and competence levels are continuously developed inside own team
Follows up and reports on sick leave in the team

Requirements

Team Leadership:
Lead, motivate, and develop a team of accounting and payroll professionals, fostering a high-performance culture and continuous improvement mindset.
Operational Excellence:
Oversee daily accounting processes, including
Accounts Payable (AP), Accounts Receivable (AR), General Ledger (GL), Bank Reconciliations
,
Book keeping
and other relevant accounting functions.
Payroll Accounting Oversight:
Manage end-to-end payroll accounting processes, including payroll postings, reconciliations, accruals, and compliance reporting.
SAP Operations:
Act as an experienced
SAP end user
, ensuring accurate and efficient handling of payroll and accounting transactions within SAP systems.
Process Management:
Ensure smooth execution of payroll, personnel administration, and accounting activities while maintaining compliance with internal controls, local laws, and audit standards.
Regulatory Compliance:
Maintain up-to-date knowledge of
labor laws, social security, taxation, and payroll-related regulations
to ensure all activities adhere to statutory requirements.
Customer Collaboration:
Serve as a primary contact for clients, ensuring service excellence, timely issue resolution, and strong customer satisfaction.
Outsourcing Environment:
Leverage prior experience in outsourced service delivery (HR/payroll/accounting/IT) to optimize processes and strengthen client partnerships.
Cross-Functional Coordination:
Collaborate proactively with other Team Managers and Zalaris management to align goals, share best practices, and enhance overall operational performance.
Continuous Improvement:
Identify and drive opportunities for process automation, efficiency, and quality enhancement.

What we offer

A strategic role with the opportunity to impact the organization significantly.
Collaboration with an innovative and supportive leadership team.
Competitive salary and benefits package.
Opportunities for continuous learning and professional development.

Ready to become part of our team? Join us at Zalaris and be a part of a vibrant, collaborative community of Tech HR and payroll experts dedicated to grow and innovate. #team Zalaris

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