Account Manager - Quick Commerce

Location:

Role - On-site

Brand:

Experience:

About the Role

Key Account Manager (KAM) – Quick Commerce

You will be responsible for P&L ownership, assortment planning, growth strategy, and end-to-end account management.

Key Responsibilities

1. Account Ownership & Growth

• Manage and scale business across key quick-commerce partners (Blinkit, Zepto, Instamart, BB Now, etc.)
• Drive monthly/quarterly sales targets and overall profitability.
• Plan brand visibility, hero products, launch strategies, and platform-specific promotions.
  

2. Assortment, Inventory & Operations

• Decide assortment mix, pricing strategy, and continuous replenishment planning.
• Coordinate with supply chain to ensure 95%+ availability SLAs.
• Track fill rates, stock-outs, demand trends, and improve operational efficiency.
  

3. Campaign & Visibility Management

• Plan and execute campaign calendars with partner teams.
• Optimize spend for ROI and visibility goals.
• Drive merchandising, banner placements, store listings, and event participation.
  

4. Performance Analytics

• Deep dive into daily dashboards to track:
• Sales, conversions, ROAS
• Sell-through & velocity
• Contribution margin
• Out-of-stock patterns
• Identify business gaps and create weekly action plans.
  

5. Relationship Management

• Serve as the main point of contact for category managers and partner stakeholders.
• Negotiate margins, JBP, visibility investments, and operational terms.
  

6. Cross-Functional Collaboration

• Work closely with marketing, supply chain, finance, and product teams.
• Coordinate new launches, pricing updates, catalog hygiene, and compliance.
  

Requirements

• 2–5 years

  of experience handling Quick Commerce accounts.
• Strong knowledge of platform portals & dashboards.
• Excellent analytical skills with proficiency in Excel/Google Sheets.
• Strong negotiation and stakeholder management ability.
• Experience in D2C, FMCG, beauty, fashion, or lifestyle categories is a plus.
• Highly organized, agile, and comfortable in a fast-paced environment.