Account Manager

The Account Manager position is a full-time, on-site role located in Bareilly. As an Account Manager, you will be responsible for managing client accounts, ensuring customer satisfaction, and nurturing strong client relationships. Your daily tasks will involve addressing client inquiries, resolving issues, coordinating with internal teams to meet client needs, and identifying opportunities to upsell services. Additionally, you will develop strategies to enhance client experiences and monitor account performance metrics. To excel in this role, you should possess Client Relationship Management skills, Customer Service experience, strong organizational abilities, and Project Management skills. Excellent Communication and Interpersonal skills are crucial for effectively engaging with clients. You should also have problem-solving and Conflict Resolution capabilities to address any issues that may arise. Your proficiency in analyzing account performance and reporting findings will be essential. Familiarity with CRM software and other relevant tools is required. Ideally, you hold a Bachelor's degree in Business Administration, Marketing, or a related field. Previous experience in the retail or e-commerce industry would be advantageous. If you are looking for a challenging opportunity where you can utilize your skills to manage client accounts, enhance customer experiences, and drive business growth, this Account Manager position could be the perfect fit for you.,