Account Manager

Company Description

Imperial Life Sciences (ILS), established in 1992, is a leading provider of comprehensive solutions in instrumentation, reagents, bioinformatics, consumables, and molecular diagnostics in India. The company supplies a wide range of products catering to genomics, cell biology, molecular diagnostics, drug discovery, and bioproduction laboratories. With representatives in major cities and a pan-India distributor network, ILS ensures efficient delivery, exceptional customer service, and technical support. Committed to simplifying the research process, ILS offers quality products at cost-effective pricing while focusing on being a trusted partner for research and innovation. The company has also played a prominent role in shaping policies like the Indian Government’s National Biotech Policy and has been actively involved with industry collaborations.

Role Description

This is a full-time, on-site Account Manager role located in Gurugram. The Account Manager will be responsible for managing and nurturing client relationships, understanding customer requirements, and ensuring satisfaction through the delivery of tailored solutions. Responsibilities include driving sales efforts, collaborating with internal teams to optimize service delivery, preparing and presenting detailed proposals, and identifying opportunities for business growth. The Account Manager will also monitor market developments to ensure a competitive edge.

Qualifications

• Strong client relationship management and customer support skills to build and maintain lasting partnerships
• Sales acumen, including the ability to identify and pursue new business opportunities
• Excellent communication, presentation, and negotiation skills
• Proficient in the life sciences domain, particularly in Genomics, Molecular Diagnostics, Cell Biology, and related fields
• Ability to collaborate with cross-functional teams to deliver client-focused solutions
• Proven experience in an account management or sales role, preferably in the life sciences or biotech industry
• Proactive problem-solving skills and adaptability in dynamic environments
• Bachelor's or master’s degree in Life Sciences or a related field; MBA is a plus