Account Manager (HR)

We are looking for a proactive Account Manager with strong analytical and client management skills. The ideal candidate will act as a bridge between our clients and internal teams - ensuring projects run smoothly, client expectations are met, and opportunities for growth are identified. You’ll be responsible for staying on top of follow-ups (FU) with your assigned accounts, maintaining consistent communication, and supporting clients with insights and analysis to drive business outcomes.

About us

CodeChavo is a global digital transformation solutions provider based in Gurugram. The company partners with clients from design to operation, embedding innovation and agility into organizations. CodeChavo works closely with top technology companies to make a real impact through transformation and helps companies outsource their digital projects and build quality tech teams.

Key Responsibilities:

• Serve as the main point of contact for assigned client accounts.
• Stay on top of follow-ups (FU) for all current accounts — ensuring timely responses and issue resolution.
• Schedule and conduct daily client interviews maintaining strong candidate pipeline
• Track, analyze, and report on account performance, key metrics, and project progress.
• Collaborate with internal Tech Recruiters to ensure client objectives are met on time.
• Maintain detailed documentation of communications, deliverables, and feedback.
• Support data-driven decision-making by analyzing trends and providing actionable insights.
• Ensure high levels of customer satisfaction and retention through proactive engagement.

Required Skills & Qualifications:

• Bachelor’s degree in Business, Marketing, IT, or a related field.
• 1-3 years of experience in Account Management, Client Success, or Business Analysis (preferably in IT / tech services).
• Strong analytical mindset with the ability to interpret data and present insights.
• Excellent communication, presentation, and interpersonal skills.
• Strong organizational skills to handle multiple clients and priorities simultaneously.
• Proficiency in CRM tools (e.g., Zoho, Freshworks) and MS Office / Google Workspace.
• Ability to work collaboratively with cross-functional teams.
• Proactive, detail-oriented, and results-driven approach.

Location- Noida Sector-73

Working Days- 6 (5 days Work from office)