Account Manager - Enterprise Expansion & Cross Sell (US B2B SaaS)

Position : Account Manager - Enterprise Expansion & Cross Sell (US B2B SaaS)

Location : Bangalore (HSR Layout)

Shift : US shift (Night Shift)

Job Type : Full Time

Key Responsibilities :

• Own expansion across assigned customer families; build whitespace maps, account plans, and target lists for sister/parent entities.
• Run internal product demos to highlight additional modules/lines that increase value for current users and adjacent teams.
• Generate and qualify leads within the customers corporate group; secure warm introductions; coordinate outreach with SDRs/marketing where helpful.
• Lead the full sales cycle for expansion deals: discovery, tailored demos, proposals, value/ROI & TCO modeling, commercial negotiation, redlines, InfoSec/procurement coordination, and close.
• Build multi-threaded relationships (users, managers, exec sponsors, procurement, security) and maintain clear org/contact maps.
• Establish and run governance cadences (QBRs/EBRs), success plans, and adoption playbooks aligned to customer KPIs and outcomes.
• Partner with Customer Success for onboarding and value realization; surface product feedback and prioritize use case expansion with Product.
• Collaborate with Marketing on references, case studies, and webinars; mobilize executive alignment for strategic opportunities.
• Follow AE AM handoff rules; coordinate warm intros from landing AEs and keep internal stakeholders aligned throughout the cycle.

Skills & Qualifications

• 4+ years in Account Management or Enterprise Sales (B2B SaaS preferred) with a track record of expansion/cross-sell in multi-entity accounts.
• Strong consultative selling: discovery, solution mapping, value/ROI storytelling, and negotiation with senior stakeholders.
• Comfortable navigating InfoSec, legal, and procurement to drive deals to signature.
• Excellent relationship-building and executive presence; proven multi-threading across complex orgs.
• Proficiency with CRM (Salesforce/HubSpot), account planning, and disciplined forecasting.
• Bonus: Experience with insurance carriers/MGAs or underwriting workflows.

Perks & Benefits

• Competitive compensation with performance-based incentives
• Employee stock option plan for long-term wealth creation.
• Opportunity to work closely with the founding team and make a direct impact on growth.
• Fast-paced, high-growth startup culture backed by top-tier investors

Interested candidates kindly share your CV and below details to usha.sundar@adecco.com

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