Account Manager - Channel loyalty

Role Overview: You will be working as a full-time Account Manager - Channel Loyalty based in Mumbai/Thane for Elevatoz. Your main responsibilities will include designing, implementing, and managing loyalty programs to engage channel partners and customers. You will be involved in client relationship management, strategy development, program optimization, and data analysis to measure program effectiveness. This role reports to the Director - Client Servicing and requires 4-6 years of experience in loyalty marketing. Key Responsibilities: - Own and build strong relationships with assigned channel loyalty clients, acting as the face of Elevatoz. - Identify cross-sell and upsell opportunities across loyalty solutions, tech, analytics, and rewards for account expansion. - Drive end-to-end management of channel loyalty programs, monitoring program health and engagement metrics for optimization. - Conduct business reviews, reporting, and program performance presentations to ensure client satisfaction. - Collaborate with internal teams to deliver on program objectives effectively. Qualifications Required: - 4-6 years of experience in loyalty marketing, specifically focusing on channel loyalty programs. - Proven track record in managing large accounts, preferably in a client-facing role at a loyalty agency or marketing solutions firm. - Strong commercial mindset with experience in cross-selling/upselling services or solutions. - Excellent communication, presentation, and negotiation skills. - Ability to manage multiple stakeholders in a fast-paced environment. - Proficiency in PowerPoint, Excel, and reporting dashboards. Additional Company Details: Elevatoz specializes in creating and managing channel loyalty, customer loyalty, and employee rewards and recognition programs. They utilize a deep understanding of human behavior and advanced technology to design, launch, and optimize engagement programs for desired results. Their expertise spans various domains, allowing them to partner with some of the biggest brands in the country. Joining Elevatoz offers the opportunity to work on innovative channel loyalty programs, grow into senior strategy roles, be part of a young, agile team focused on value creation, and contribute to building award-winning loyalty solutions. Note: Immediate joiners will be given priority. Interested candidates can share their CV at helma.mathew@elevatozloyalty.com. Role Overview: You will be working as a full-time Account Manager - Channel Loyalty based in Mumbai/Thane for Elevatoz. Your main responsibilities will include designing, implementing, and managing loyalty programs to engage channel partners and customers. You will be involved in client relationship management, strategy development, program optimization, and data analysis to measure program effectiveness. This role reports to the Director - Client Servicing and requires 4-6 years of experience in loyalty marketing. Key Responsibilities: - Own and build strong relationships with assigned channel loyalty clients, acting as the face of Elevatoz. - Identify cross-sell and upsell opportunities across loyalty solutions, tech, analytics, and rewards for account expansion. - Drive end-to-end management of channel loyalty programs, monitoring program health and engagement metrics for optimization. - Conduct business reviews, reporting, and program performance presentations to ensure client satisfaction. - Collaborate with internal teams to deliver on program objectives effectively. Qualifications Required: - 4-6 years of experience in loyalty marketing, specifically focusing on channel loyalty programs. - Proven track record in managing large accounts, preferably in a client-facing role at a loyalty agency or marketing solutions firm. - Strong commercial mindset with experience in cross-selling/upselling services or solutions. - Excellent communication, presentation, and negotiation skills. - Ability to manage multiple stakeholders in a fast-paced environment. - Proficiency in PowerPoint, Excel, and reporting dashboards. Additional Company Details: Elevatoz specializes in creating and managing channel loyalty, customer loyalty, and employee rewards and recognition programs. They utilize a deep understanding of human behavior and advanced technology to design, launch, and optimize engagement programs for desired results. Their expertise spans various domains, allowing them to partner with some of the biggest brands in the country. Joining Elevatoz offers the opportunity to work on innovative channel loyalty programs, grow into senior strategy roles, be part of a young, agile team focused on value creation, and contribute to building award-winning loyalty solutions. Note: Immediate joiners will be given priority. Interested candidates can share their CV at helma.mathew@elevatozloyalty.com.