Account Manager

Account Manager

Key Responsibilities

• Take complete ownership of the sales cycle from lead qualification to deal closure.
• Represent BigStep independently and professionally in client calls, discovery meetings, demos, and presentations.
• Understand client business challenges and

  consultatively pitch tailored solutions across web, mobile, UI/UX, product engineering, cloud/DevOps, and AI/ML domains

  .
• Convert qualified leads into long-term business relationships through strategic engagement and value-driven storytelling.
• Prepare and deliver engaging sales presentations, product demos, proposal walkthroughs, and capability decks.
• Collaborate with internal teams (Engineering, Design, Product) to align proposed solutions with client needs and project feasibility.
• Foster strong and lasting relationships with key decision-makers to drive repeat business, referrals, and long-term growth.
• Represent the company at industry events, conferences, and webinars to network and identify new business opportunities.
• Maintain accurate documentation of sales activities and pipeline through CRM systems.

Required Skills

• 6+ years of experience

  in B2B

  IT services

  or

  product engineering sales

  , preferably in digital/web/mobile technology domains.
• Strong knowledge of

  software development workflows

  ,

  UI/UX design principles, product engineering workflows, and

  digital transformation trends

  .

• Exceptional communication and interpersonal skills

  , with the ability to influence, negotiate, and build trusted relationships.
• Tech-savvy with a quick grasp of digital platforms, tools, and solutioning approaches.
• Self-motivated, proactive, and confident in handling

  independent client engagements

  and strategic conversations.
• Experience with CRM tools, pipeline management, and a structured sales methodology.