Posted:3 weeks ago|
Platform:
Work from Office
Full Time
We are looking for a highly skilled and experienced Account Management Analyst to join our team in Bengaluru. The ideal candidate will have 2-5 years of experience in account management, renewals, customer success, or operations. Roles and Responsibility Manage client relationships and renewals, ensuring high satisfaction and retention. Analyze data to derive actionable insights for retention and growth. Collaborate with sales, support, and success teams to achieve business objectives. Develop strategies for long-term client partnerships. Optimize processes for scalability and productivity. Deliver exceptional service to strengthen long-term partnerships. Job Requirements MBA or Masters degree in a relevant field. Basic understanding of financials, SaaS sales cycles, and presales processes. Proven track record in meeting or exceeding renewal quotas and managing subscription-based contracts. Familiarity with Boomi or similar integration platforms is a plus. Experience with CRM, data analysis tools (e.g., Excel, Power BI), and Microsoft Office. Ability to negotiate contracts, communicate price increases, and mitigate churn. Strong data interpretation skills to derive client insights. Comfortable working in a virtual environment and available for Shift 2 (2 PM to 11 PM).
RSM US in India
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My Connections RSM US in India
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