Academic Counsellor

Work Timings:

Working Days:

Location:

Work Mode:

Why IIDE:

IIDE is Asia’s most trusted digital marketing institute, offering government-recognised online, offline, and postgraduate programs. We empower students, graduates, and working professionals to transform their careers and stay future-ready in the ever-evolving digital landscape.

About the Role:

As the Academic Counselor at Lower Parel, Mumbai, you will play a pivotal role in guiding students about IIDE’s Digital Marketing Courses in the Undergraduate & Graduate categories. This role involves managing and converting leads while achieving enrollment, revenue, and collection targets. You will work closely with prospective learners to support their journey and ensure a seamless admission experience.

What You'll Do:



Lead Management & Conversion:

• Manage and convert leads for various digital marketing programs.
• Own the complete sales closing life cycle for assigned leads.
• Achieve weekly enrollment, revenue, and collection targets.

Counseling & Coordination:

• Provide detailed information and counseling to prospective learners via phone, email, and chat.
• Interview and coordinate admissions formalities for new joiners.
• Attend walk-ins and counsel potential learners on admissions-related queries.
• Follow up with prospective leads who have visited IIDE.

Fee Collection & Vendor Coordination:

• Assist students in the fee collection process.
• Coordinate with external vendors, such as education loan providers, for seamless admissions.
• Work with different departments to ensure a hassle-free admission process.

Sales Optimization & Reporting:

• Improve and maintain sales conversion rates.
• Generate referral sales and reactivate old/lost applications to meet batch targets.
• Maintain a revenue mindset, optimize sales strategies for existing product mix, and deliver on KPIs.

Requirements

Experience:

• 2-3 years of work experience in a similar role.

Skills:

• Outstanding communication (written and verbal) and presentation skills.
• Strong interpersonal skills and ability to build trust with potential learners.
• Excellent closure techniques and convincing skills.
• Ability to multitask and work effectively in high-pressure, fast-paced environments.
• Revenue-focused with a strong ability to think numerically and optimize sales strategies.

Traits:

• Hardworking, dedicated, and determined.
• Great listener and trustworthy individual.
• Must be residing in Delhi.

Expected Deliverables/KPIs:

• Meet weekly and monthly admissions targets.
• Generate referral sales as per targets.
• Reactivate old/lost applications to ensure batch target achievement.
• Improve and maintain sales conversion rates.