Zscaler

Job Description

Greetings From TCS!! Position : Zscaler Analyst Experience : 4+ years Location : Walkin Interviews on 21st Jun(saturday) at below location Hyderabad TCS Synergy Park Phase1 ,Premises No 2-56/1/36, Gachibowli, Opposite IIIT Hyderabad Campus, Seri Lingampally, RR District, Hyderabad, Telangana 500019 Chennai TCS Siruseri ATL Building- 1/G1, SIPCOT IT Park Navalur, Siruseri, Tamil Nadu 603103 Job Description : Maintain Content Filtering / Proxy configurations Implement, Test and Validate Content Filtering configuration changes. Perform testing of necessary web filtering policies. Troubleshoot Content Filtering/ Proxy policy configurations. Provide web filtering reports when requested through Service Management Submit Service Management requests for blacklisting/ whitelisting or modifying web filtering policies. Processes request(s) tickets that are assigned to the content filtering support groups in Service Management. Resolve incident ticket(s) to restore service within specified Service Level Agreements (SLAs). Work on action tasks for Problem Management process. Implement configuration and system changes following Service Management change management process. Provide and maintain documentation for Web content filtering services. Manage the Zscaler Internet Access minor and major patches by working closely with Zscalar team who will be applying patches on Zscalar cloud based ZIA ZPA Daily review of Client ZPA dashboard Review Dashboard for errors and issues Log tickets for unexpected errors as they may be symptoms of larger errors (i.e. a server is down) Provide checks in dashboard to monitor for discovered servers Ensure log are forwarded to Client SIEM Monitor for unexpected blocks and errors Monitor for connector usage (500mps/connector) Review access related tickets from end users Assist in implementing micro-segmentation of policy Ensure that Connectors update every week, primary then secondary by working closely with Zscaler Regards, Divya Jillidimudi Show more Show less