Zscaler

Role & responsibilities

• Hands-on Experience on Zscaler Cloud Proxy ZIA & ZPA, Z-App Mobile and other features.
• Manage and Troubleshoot Zscaler App portal by creating Application Control and Web Control policies,

  Day to Day Responsibilities:

• Proactive addition of client public IPs on the Zscaler Admin Portal.
• Maintenance of client public IPs clean up (removal in case of decommission)
• Maintain URL filtering rule set.
• Setup new rules for URL categorization (when Zscaler sends a notification)
• Create URL exceptions for uncategorized traffic.
• Maintain Admin accounts and roles for access to Zscaler admin portal.
• Communicating to customer about planned maintenance/outages on Zscaler nodes.
• Proven experience Configuring authentication in Okta (SAML 2.0), TLS /SSL Interception on Zscaler cloud ZIA, Maintain Users/User Groups for authentication on Zscaler (AD/Manual)
• Timely backups of the rule sets on admin portal.
• Maintain bandwidth classes, if a new website is identified to be prioritized, it needs to be amended/maintained.
• Present settings for Advanced Threat protection/Malware Protection Client Security team for audit/verification.
• Maintain Cloud Policy policies for sites using Cloud Firewall.
• Maintain Network Services, and IP/FQDN Groups which are used in firewall control.
• Interact with Zscaler support for cases where we require support on Zscaler cloud, URL, functionality related issues. Weekly call with Zscaler TAM to understand operation related crunches (if any).
• Block any malicious IPs on Zscaler, as notified to SOC and identified as a threat by Client.
  Create sub-locations on Zscaler admin portal for sites For ZApp, control the version of the application to be used by end users.
• Test new versions/features of ZApp and present findings to Security Architecture team.
  Maintain appropriate App Profile control by AD.
• Whitelist the newly added Zscaler nodes on Firewall, Pulse VPN, and Azure.
• Troubleshoot with end users to determine if its a proxy related issue, Maintain Sandbox controls on Zscaler

Preferred candidate profile