Zonal Director

Job Description

Zonal Director - Growth We are seeking an experienced and dynamic Zonal Director to lead and drive our HERMT business for multiple cities within the designated zone, ensuring the successful delivery of healthcare services and the achievement of business objectives. As a Zonal Director, you will oversee a team of strategic account managers and hospital relationship managers, coordinate with key stakeholders from our partner hospitals and other organizations, and implement strategies that foster growth, optimize revenue, and maintain operational excellence. This is a P&L leadership position and reports directly to the VP - HERMT Business. Key Responsibilities: 1. Strategic Leadership & Business Operations: Lead and manage the overall business of the zone, ensuring alignment with corporate strategies and organizational objectives. Develop and implement strategic business plans to enhance operational efficiency, customer satisfaction, and financial performance. Drive the execution of key business initiatives, establish new hospital partnerships and strengthen existing hospital partnerships. 2. Team Leadership & Development: Build, mentor, and manage a high-performing team of strategic account managers and hospital relationship managers, fostering a culture of accountability, collaboration, and continuous improvement. Provide regular guidance, training, and performance feedback to team members, ensuring consistent achievement of goals and objectives. Maintain a motivating and disciplined work environment, with a focus on team morale and professional growth. 3. Stakeholder Management & Communication: Maintain regular communication with hospital stakeholders to monitor performance, share updates on services, and align on key priorities. Ensure effective coordination with the other departments for seamless communication and to ensure timely delivery of services to the end customer. Act as the primary point of contact for senior stakeholders, including clients, operators, and business partners, ensuring strong, productive relationships. 4. Financial & Resource Management: Oversee the financial performance of the zone, ensuring effective revenue generation, cost management, and budget control. Drive initiatives to optimize revenue streams and improve financial results, with a strong focus on operational cost-efficiency and resource allocation. Monitor payment collection processes, ensuring prompt and accurate payments from customers, operators, and clients. 5. Market & Business Development: Conduct regular market analysis to identify emerging trends, new business opportunities, and potential clients. Strategically develop and expand business channels, ensuring sustainable growth and a competitive advantage for the zone. Lead the exploration of new sources and avenues for business acquisition, aligning with broader organizational goals. 6. Data-Driven Decision Making: Lead the validation and analysis of feedback and data collected by team members. Use insights to make informed decisions, optimize processes, and continuously improve service offerings. 7. Operational Excellence: Maintain a strong focus on operational excellence, ensuring that the zone meets or exceeds KPIs and compliance standards. Identify and resolve operational challenges swiftly, ensuring minimal disruption to services and client satisfaction. Qualifications & Skills: MBA in Healthcare Operations or Hospital Administration. Minimum 8-14 years of experience in sales, operations, and healthcare management, with at least 3 years in a senior leadership role. Proven track record of successful team leadership, operational management, and business growth. Strong financial acumen, with experience in budget management, cost control, and revenue optimization. Excellent communication and interpersonal skills, with the ability to build strong relationships across all levels of the organization and with external stakeholders. In-depth knowledge of MS Office and business management software; proficiency in data analysis and reporting tools. Proficiency in the local language is a must. Experience in healthcare, insurance, or retail sales is highly advantageous. Highly target-driven with a commitment to long hours and achieving set goals. Why Join Us? As a Zonal Director, you will play a pivotal role in shaping the future of healthcare delivery in your zone, leading a dedicated team, and driving meaningful business outcomes. If you are ready to take on a strategic leadership role and make a significant impact in the healthcare industry, we want to hear from you! Apply on the link for a quick revert from the team HR:: https://forms.gle/UJiWqzznyEenMFGU8