Zonal Business Manager

Lead and manage a high-performing team of Account Managers and Training Managers to drive operational excellence and ensure successful implementation across the zone.

• Oversee the end-to-end execution of Kreedo’s learning solutions in all partner schools within the designated zone, ensuring quality, consistency, and impact.

• Own the post-sales implementation journey, ensuring a smooth transition from on-boarding to full curriculum integration.

• Build strong, trust-based relationships with school owners, principals, and key stakeholders, serving as the primary point of contact and support.

• Conduct regular school visits, audits, and performance reviews to ensure high standards of service delivery and adherence to Kreedo’s academic vision.

• Drive initiatives focused on customer satisfaction, engagement, and curriculum adoption, with a strong emphasis on renewals and long-term partnerships.

• Monitor and evaluate key performance indicators (KPIs) related to service delivery, team performance, and school engagement.