Workspace Delivery Assistant Manager

Work Dynamics

OVERALL ROLE

The role oversees the day to day housekeeping operations management and vendor partners in order to maintain a large, modern and upscale office and enforces quality assurance for cleanliness. Importantly alignment must prevail with the Workspace Experience team to ensure gearing of the service delivery to the ultimate target of creating Customer Delight, with agility of mind, and so service provision, to maintain this alignment.

Ideal Experience

• Bachelors degree/ Degree in Hotel Management, business or other related field;
• Experience of 6 + years in Soft services/facilities/hotel housekeeping
• Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements
• Proficient in MS Office suite
• Excellent communication verbal and written.
• Previous experience of leading teams

Sound like you? To apply you need to be:

MAJOR RESPONSIBILITIES

• Assigns team members the duties and inspects work for conformance to prescribed standard of cleanliness
• Should have an eye for detail and the ability to effectively deal with clients, other departments and housekeeping staff
• Maintains clear, efficient communication and coordination with engineering and front of the house teams
• Schedules the cleaning of the carpets, upholstery, along with the deep cleaning projects and window cleaning necessary
• Schedules periodic major cleaning projects
• Inventories cleaning supplies and ordering to ensure adequate supplies
• Coordination with vendor partners and investigates concerns regarding housekeeping service and equipment, and takes corrective action
• Ensures proper key control procedures are utilised by the staff
• Co-ordinate with vendors e.g.: Pest control, Horticulture, Floor maintenance, Facade maintenance
• Submit requests for repair and periodic maintenance of cleaning equipments
• Schedule and complete all PPM works and also audit the works completed by vendors with AMC contracts