Align is looking for a highly skilled and knowledgeable professional to join our team as a Windows System Engineer. In this role, you will be responsible for integrating Microsoft's extensive Windows OS knowledge into our product development lifecycle, strategically aligning it with our internal products. The ideal candidate will possess a deep understanding of Windows OS, CPU, RAM, and endpoint communication, and will be adept at troubleshooting and resolving various technical issues related to Windows OS and hardware. This includes managing different versions of Windows, addressing hardware and software integration issues, providing technical support, and ensuring security and compliance. The candidate should stay ahead of both the OS and hardware vendors' roadmap and anticipate and address both software and hardware implications in an enterprise environment. Additionally, a preference is given to candidates with experience within the medical device industry.
In this role, you will…
Windows OS Integration
- Leverage deep knowledge and expertise in Microsoft Windows OS, including Sysinternals, monitoring tools, and scripting, to guide and integrate effectively within the product development lifecycle.
- Stay abreast of the Windows OS roadmap, anticipating upcoming changes and features that can be leveraged for product enhancement.
- Systematically evaluate and measure system performance, identify bottlenecks, and analyze performance issues to ensure optimal integration.
- Provide technical support for various Windows OS and hardware-related issues, including troubleshooting and resolving software and hardware integration challenges.
Hardware Expertise
- Possess a strong understanding of CPU, memory, and Windows OS endpoint communication.
- Evaluate and communicate the impact of hardware decisions on software functionality and vice versa during the NPI process.
Enterprise Environment
- Apply enterprise experience to tailor Windows OS integration strategies that address the specific needs and challenges of large-scale deployments.
- Manage and investigate technical issues, ensuring successful installation and configuration of Windows OS in diverse environments.
- Bridge the gap between software and hardware teams by providing insights into performance, integration, and technical requirements.
Regulatory Compliance
- Preferably, have familiarity with Governance, Risk, and Compliance (GRC) frameworks especially within the medical device industry.
- Ensure NPI processes adhere to compliance standards and regulations.
- Assist with understanding and implementing security measures and processes.
In this role, you’ll need …
- 5+ years of experience as an NPI, OS/HW/SW, or Sr. IT Endpoint Engineer, with a strong focus on Windows OS integration and hardware management.
- A bachelor’s degree in computer science, Information Technology, Mechanical Engineering or a related field.
- Proven experience with Microsoft Windows OS, including in-depth knowledge of its architecture, features, and integration within product development lifecycles.
- A strong background in hardware components, including CPU, memory, and endpoint communication, with the ability to evaluate and communicate the impact of hardware decisions on software functionality.
- Experience in troubleshooting and resolving various technical issues related to Windows OS and hardware integration.
- Previous experience working in an enterprise environment, understanding the complexities of large-scale deployments, and tailoring Windows OS integration strategies to meet specific needs and challenges.
- Excellent communication and collaboration skills, with the ability to bridge the gap between technical and non-technical stakeholders.
- Proven ability to work closely with internal product teams, software, and hardware teams to ensure seamless integration of Windows OS features and updates.
- Experience in overseeing the implementation of new features and updates, managing technical issues, and ensuring successful installation and configuration of Windows OS in various environments.
Your growth and well-being:
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee-exclusive discounts on Invisalign products.
- Learning opportunities through online learning resources and support for your individual development plans.
- Inclusive, global workplace that fosters collaboration, recognition and belonging.
Country and/or role specific details will be shared with you by your recruiter during the interview process.
Discover Align:
We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.
Align’s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another— ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.
We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.
As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.
Eager to learn how we embrace our global differences and nurture employee well-being?
Explore Align's culture here!
Want to discover more about exocad and Cubicure? Click on their names for additional information.
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Equal Opportunity Statement:
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.
