Posted:-1 days ago|
Platform:
Work from Office
Full Time
Job Description Strategic Planning and Forecasting:
Should be able to develop long term and short term forecast based on the historical data. Understand and leans and peaks and can optimize resource utilization and achieve operational effeciency. Should have good knowledge of planning fundamentals (like trend analysis, occupancy, optimization techniques, etc.) Should be able to develop Capacity Planner with Workload or on SL based Calculations for various channels irrespective of nature of business. Data Driven Approach: Should plan based on the historical data available. Identify the bottle neck and ineffeciencies and find out ways to overcome and suggest the appropriate implementation techniques. Stakeholder Co-Ordination & Communications: Should work closely with Ops and other stake holders to ensure efficiency while delivering customer's expectations. Should assist in cost optmization and highligting any KPI target not in line with changes overtime
Tech Mahindra
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