Wfm Manager Jobs – Apply to Latest Wfm Manager Job Vacancies

Hiring For a WFM Manager - International BPO - Salary Upto 15lpa Titanium Consulting

10 - 20 years

14 - 15 Lacs

Kochi, Kolkata, Hyderabad

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Candidate should be currently working as a Manager / Assistant Manager on papers in WFM for a BPO. Qualification - Graduate Shift - Rotational Shifts Work Location - Bangalore / Hyderabad Required Candidate profile Immediate Joiners OR Max 45 days notice period candidates can apply Call HR Manager Reejo @ 9886360719 for more details.

Posted 1 month ago

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Manager WFM (BPO WFM MIS Exp is Mandate) Immediate Joiner- Chandigarh eClerx

6 - 11 years

6 - 11 Lacs

Chandigarh

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We are Hiring for our WFM Team Designation 1 : Process Manager WFM MIS India- Chandigarh Shift Timings - Flexible (24*7) 5 Days working - (Rotational Week Offs) Specialism : WFM MIS in BPO Minimum Exp - 7 Year Experience in WFM MIS (ONLY BPO WFM profile will be considered) WFM Role: - Interaction with Techs in the field to provide them with real-time support - Checking status of services on account in diagnostic tools - Good Knowledge of agent scheduling and on floor staffing activity planning - Should be able to coordinate with operations Managers and Leads - Communicate effectively and close looping with the client in case of observations - Updating status in internal as well as client tools - Meet process expectations with high-quality standards and adherence to SLAs - Candidate shall adhere to the information security requirements - Run Operation floor to maintain Key WFM KPIs i.e. Shrinkage, Schedule adherence etc. - Keep a track of all technicians with regards to the jobs assigned to them - Prepare Agent schedules and Daily adherence plans - Prepare various Ops production reports - Perform RTM role independently - Manage Breaks and Resource availability on floor - Audit work orders for accuracy and make corrections if required Minimum Qualification : Any Graduate with the minimum of 6 years of experience in leading WFM Team BPO. Please share Cv's on Shilpam.01@eclerx.com or call 9999641605

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Hiring For WFM Manager For Leading BPO Minita Gupta

7 - 12 years

8 - 14 Lacs

Mumbai Suburbs, Bengaluru, Gurgaon

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Hiring for WFM Manager for Leading BPO for Mumbai, Bangalore, Gurgaon & Mohali Must have exp into Reporting, Forecasting, Scheduling & Capacity Planning Should have exp into BPO company Total 6-8 yrs of exp into WFM Mandatory tool : IEX/ASPECT/EXCEL Required Candidate profile Team handling exp is mandatory. WFM Manager CTC : 14 LPA WFM Team lead / Lead can also apply For Assistant Manager wfm role AM WFM CTC : 8-9 LPA Must be a Graduate

Posted 2 months ago

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Hiring For RTA/RTA TL/RTA Manager For Leading BPO For Hyderabad Minita Gupta

3 - 8 years

7 - 14 Lacs

Hyderabad, Gurgaon

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Hiring for RTA/RTA TL/RTA Manager for Leading BPO for Hyderabad RTA - 7.00 LPA -8.50 LPA RTA TL - 9.00 LPA- 11.00 LPA RTA Manager - 12.00 LPA -14.00 LPA Need 3+ yrs of exp into RTA for RTA role 4+ yr of exp for RTA TL 6-8 yr of exp for RTA Manager Required Candidate profile Mandatory tool : IEX & GSHOT Must be a graduate Should have BPO exp Pan India people can apply

Posted 2 months ago

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WFM Manager EM Sol

8 - 13 years

8 - 13 Lacs

Bengaluru, Hyderabad

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Develop and implement workforce management strategies to optimize staffing levels and schedules•Analyze workforce data and trends to forecast staffing needs and adjust schedules•Create and maintain detailed schedules Required Candidate profile Monitor real-time workforce performance•Prepare regular reports on workforce metrics, performance indicators, and compliance with schedules call@9716551077 share cv at mamta@emsol.co.in

Posted 2 months ago

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Hiring For a WFM Manager - International BPO - Salary Upto 15lpa Titanium Consulting

10 - 20 years

14 - 15 Lacs

Chennai, Pune, Delhi NCR

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Posted 3 months ago

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Senior Process Manager WFM (BPO Exp Mandate) eClerx

6 - 11 years

8 - 12 Lacs

Pune

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Hi Candidate, We are hiring for Senior Process Manager (WFM) Location - Pune Shift Timings - Flexible (24*7) 5 Days working - (Rotational Week Offs) Specialism : WFM in BPO Required Skills and Experience: Demonstrated people management experience. Experience working in the BPO industry including a sound understanding of the issues facing primary care workforce. Demonstrated ability to lead a project including development of business case, program planning, budgeting, implementation and evaluation. Ability to build, develop and sustain positive partnerships and productive working relationships with all levels of stakeholders (internally and externally), with a commitment to customer service. Stakeholder Management Oversee, manage and monitor Workforce Development activities. In conjunction with the executive management, participate in key stakeholder engagement. Provide strategic direction to program staff to engage stakeholders effectively and develop strong partnerships. WFM Process: Responsibilities Should be able to coordinate with operations Managers and Leads Communicate effectively and close looping with the operations in case of observations Meet process expectations with high-quality standards and adherence to SLAs Run Operation floor to maintain Key WFM KPIs i.e. Shrinkage, Schedule adherence etc. Please share Cv's on Shilpam.01@eclerx.com or connect on 9999641605.

Posted 3 months ago

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