Warehouse Operations Manager

Job Description

Job Description: Station (Operations) Manager — Last Mile Company Description Delpack Logistics India Pvt. Ltd. is deeply involved in the Indian e-commerce industry, providing end-to-end solutions in E-Commerce, Delivery Management, Logistics, and Fleet Management secigts. We strive to become synonymous with our motto, “Smile Delivered!” & working towards being the most client-centric company upon whom businesses can rely & trust. By providing our business collaborations more of what they want — best-in-class services, before-time solutions, and convenience — Delpack continues to grow and evolve as a major e-commerce delivery management service partner. Role Description This is a full-time on-site role for a Station Manager — Last Mile. The role involves overseeing last-mile delivery operations, optimizing delivery routes, managing a team of delivery associates, ensuring on-time deliveries, and collaborating with cross-functional teams for process improvement. Qualifications 1. Experience in e-commerce last-mile operations management. Sound understanding of Lean Operations principles and practices. 2. 5+ Yrs of work experience in e-commerce last-mile operations. Experience with a vendor/service partner of Amazon/Flipkart is preferred. 3. Strong time management skills and the ability to prioritize to meet daily, weekly, and long-term requirements and goals. 4. Ability to frame responses to email, 5. Ability to perform repetitive tasks with a high degree of accuracy. 6. Ability to multitask effectively. 7. Ability to adapt to a fast-paced and dynamic work environment. 8. Ability to maintain composure in difficult situations 9. Excellent attention to detail. 10. Proficiency in data analysis and relevant software tools. 11. Comfortable working independently with minimai supervision. 12. Strategically plan and manage logistics, transportation and customer services. 13. Strong leadership and team management skills. 14. Excellent probiem-solving and decision-making abilities. 15. Liaise and negotiate with stakeholders. 16. Effective communication and interpersonal skills. Job Requirements 1. Operational Excellence: Ensure seamless end-to-end station operations, including efficient cash and shipment management. 2. ‘Team Leadership: Lead, manage, and develop delivery associates and support staff, cultivating a positive and productive team environment. Show more Show less