Warehouse / Hub Operations Manager :: Enterprise Program

About the Role:

Warehouse / Hub Operations Manager

operations-heavy and execution-focused

Key Responsibilities:

• Own end-to-end

  warehouse / hub operations

  for a large enterprise program
• Manage

  150+ headcount

  including unskilled, semi-skilled, and skilled workforce
• Drive

  manpower planning, shift management, attendance, attrition control, and replacements

• Ensure strict adherence to

  SLAs, KPIs, SOPs, and compliance requirements

• Lead daily BAU operations including inbound, outbound, inventory, logistics coordination
  
• Manage and coordinate with

  vendors, supervisors, and site in-charges

• Review daily MIS, operational dashboards, and performance metrics
  
• Lead audits, reviews, and corrective action plans when required
  
• Act as the key operational SPOC for internal leadership and enterprise stakeholders
  
• Ensure smooth operations across shifts with focus on productivity, quality, and safety
  

Must-Have Skills & Experience:

• 815 years of experience in

  warehouse / hub / logistics operations

• Proven experience managing

  large manpower (100+ headcount)

• Strong exposure to

  SLA-driven, KPI-based enterprise operations

• Experience in

  multi-shift, high-volume environments

• Hands-on knowledge of:
  
• Workforce management
  
• Vendor management
  
• Inventory & warehouse operations
  
• Compliance & audits
  
• Strong people leadership and on-ground execution capability
  
• Comfortable working in

  high-pressure, high-accountability environments

Preferred Background:

• Candidates from

  leading logistics, 3PL, supply chain, warehouse, or e-commerce operations organizations

• Experience working with

  large enterprise or global clients

• Prior exposure to

  managed services or outsourced operations models

  is a strong plus

Who Should NOT Apply:

• Sales / Business Development profiles
  
• IT-only or purely technical roles
  
• Candidates without manpower or warehouse operations experience
  
• Relationship-only managers without execution ownership
  

Why This Role:

• Opportunity to lead a

  high-visibility enterprise operation

• Ownership of large-scale operations and decision-making
  
• Work in a mature, process-driven environment
  
• Strong growth and stability with a strategic program