Walk-in Interview || Himachal & Haryana || BM,CCE & GA

Looking for a rewarding career opportunity? Join the Team of Champions at IIFL Finance Gold Loans. IIFL Gold Loans is expanding its footprints & for the same we are hiring Sales & Banking.

Open Branch Manager, Gold Appraiser and Customer Care Executive positions at following

Locations - Naraingarh, Kalka, Baddi, Lalru, Solan, Nalagarh, Una, Raipur Rani, Barwala

Job Title / Designation - Branch Manager

• Will be responsible for meeting the branch targets of all financial products which includes Gold Loans and other cross sell products.
• Drive & participate in field-marketing activities along with the team to improve the brand visibility & generate leads for new customer acquisition in catchment area.
• Drive & ensure continuous customer engagement through various channels.
• Will be responsible for maintaining quality portfolio by tracking & controlling ROI and prompt resolution of queries pre & post loan disbursal
• Will be responsible for correct valuation and maintenance of 100% process compliance at the branch.
• Will be responsible for strong follow up for interest collections to keep NPAs in control.
• Will be responsible for coaching, mentoring& training the team and also providing timely feedback on their performance and motivating them to achieve targets.
• Will be responsible for maintaining & displaying of statutory abstracts and registers as per guidelines and compliance requirements.
• Responsible to maintain the branch in a hygienic manner.
• Will be responsible to prepare reports related to branch functioning, its performance and take necessary actions for Branch business growth.

Desired Candidate Profile

• Candidate with minimum 5 Years of sales experience in Banking & Financial services can apply for the role. Team Handling experience is must. Gold Loan background will be preferred.

Job Title / Designation - Gold Appraiser

• To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/ prevent spurious/unacceptable ornaments.
• Adhering to high ethical standards and complying with all the laid down processes / policies of IIFL - KYC adherence. Verify customers KYC & complete online registration.
• Maintain the quality of portfolio by tracking & controlling the threshold IRR and prompt resolution of queries pre & post loan disbursal.
• Ensure to bring in New Customers and maintain good relationship with existing customers for generating renewal & referral business.
• Ensure to call customers as per CRM leads and update in the system.
• Participate in marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the catchment areas and to generate leads of prospective customers.
• Drive cross-sell of other financial products to existing customers.
• Ensure strong follow up for interest collections to keep NPAs in control.

Desired Candidate Profile

• Candidate with minimum 1 Year of sales experience from Banking & Financial Services. Gold Loan background preferred.

Job Title / Designation - Customer Care Executives

• Attend walk-In customers and address their issues w.r.t. Gold Loan process & various schemes offered at IIFL.
• Verify customers KYC & complete online registration.
• Provide after sales service to existing customers and obtain references from them to increase customer base.
• Provide good customer service experience while pledging / releasing /interest payment transactions etc.
• Ensure to bring in New Customers and maintain good relationship with existing customers for generating renewal & referral business.
• Participate in field-marketing activities to improve the brand visibility of IIFL-Gold Loan branch in the catchment areas and generate leads of prospective customers.
• Drive cross-sell of other financial products to existing customers.
• Adhere to standard operating procedure of the organization and maintain all important registers at branch level.
• Ensure strong follow up for interest collections to keep NPAs in control .

Desired Candidate Profile -

• Candidates with 6 months of sales experience in Banking & Financial Services can apply for the role. Tele -calling & Gold Loan background will be preferred.

• Freshers can also apply

Walkin Details -

• Interview Address- IIFL Finance ltd. - IIFL Gold Loan Street No. 1, Near Suvidha Center, Lalru Mandi, Vegetable Market , Mohali-140501

  Interview Date - 22 August 2025, Friday

• Interview Timings - 10:00 AM to 3:00 PM

• Contact Person - Mr. Tarsem ( Territory Manager)-9991356129

Mr. Manphool ( Area Manager)- 8396848614