Posted:2 days ago|
Platform:
Work from Office
Full Time
The Business Development Manager will be responsible for acquiring new-to-bank customers from the open market and nurturing them for one year. This role involves servicing the customers and cross-selling banking products and services. After the initial nurturing period, customers will be assigned to respective Relationship Managers (RMs) or Relationship Officers (ROs) based on their eligibility. Role & responsibilities Acquire new-to-bank customers from the open market through direct sales, referrals, and marketing campaigns. Conduct needs analysis to understand customer requirements and offer tailored banking solutions. Build and maintain strong relationships with new customers for one year, ensuring high satisfaction and engagement. Deliver excellent customer service by resolving queries and providing ongoing support. Cross-sell banking products such as savings accounts, credit cards, loans, investments, and insurance. Monitor customer behaviour to identify upselling and cross-selling opportunities. Collaborate with internal teams (marketing, product, operations) for smooth onboarding and servicing. Maintain accurate customer records in the CRM system. Prepare reports on acquisition, retention, and cross-sell performance. Transition customers to RMs or ROs based on eligibility after the nurturing period If Interested, pls share resume on chaitali.chavan@unitybank.co.in or whatsApp resume on 9082733093
Unity Small Finance Bank
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