Waiter – Canteen Management

Location: Gurgaon
Department: Food & Beverage / Canteen
Reporting To: Canteen Supervisor / Facility Manager

Job Summary

We are seeking a responsible and customer-focused Waiter who can also oversee day-to-day canteen operations. The role involves serving food and beverages, maintaining hygiene, handling customer requests, and ensuring smooth management of stock, billing, and staff coordination in the canteen.

Key Responsibilities

• Greet and serve customers politely, ensuring a positive dining experience.
• Take and deliver food orders efficiently, ensuring accuracy and quality.
• Maintain cleanliness and hygiene in the dining area and service counters.
• Oversee canteen operations including inventory, stock replenishment, and vendor coordination.
• Monitor daily sales, handle cash/UPI payments, and prepare basic reports.
• Ensure food safety, hygiene, and compliance with health standards.
• Support kitchen staff in food preparation and serving during peak hours.
• Manage customer feedback and resolve complaints promptly.
• Supervise helpers or junior staff in the canteen to ensure smooth workflow.
• Assist in menu planning, pricing, and display of food items.

Requirements

• Proven experience as a waiter, steward, or in a canteen/food service role.
• Basic knowledge of food handling, hygiene, and customer service.
• Ability to manage cash transactions and simple reporting.
• Strong organizational and communication skills.
• Willingness to multitask and take responsibility for canteen operations.
• Physically fit to stand for long hours and handle serving duties.

Education & Experience

• Minimum 10th/12th pass or equivalent.
• Prior experience in a canteen, restaurant, or hospitality setup preferred.

Note: This role is suitable for someone who can handle both waiter duties and basic canteen management responsibilities independently.

Job Types: Full-time, Fresher

Pay: ₹12,000.00 - ₹30,000.00 per month

Work Location: In person