Technical Office Administration / Front Desk

Job Overview:

We are looking for a reliable and organized Technical Office Administrator / Front Desk Coordinator to join our team. This role is a key part of our day-to-day operations, involving front desk management, coordination with clients and couriers, tracking inventory of technical products, and maintaining accurate sales and service records in Excel. The ideal candidate will be detail-oriented, proactive, and able to multitask in a fast-paced environment.

Key Responsibilities:Front Desk & Administrative Duties:

• Greet and assist visitors, clients, and vendors professionally.
• Handle incoming calls and direct them appropriately.
• Manage office email and respond to client and courier queries.
• Maintain the reception area and ensure a welcoming environment.

Inventory & Stock Management:

• Maintain accurate stock records of technical products (e.g., devices, parts, accessories).
• Monitor inventory levels and alert team when reorders are necessary.
• Receive and inspect incoming stock, and record details in Excel.
• Organize storage areas for efficient stock handling and retrieval.

Sales & Service Record Management:

• Maintain up-to-date records of sales, service requests, and product dispatches in Excel.
• Prepare daily, weekly, and monthly reports on stock movement and service status.
• Assist with preparing sales invoices and service quotations as needed.

Client & Courier Coordination:

• Schedule and coordinate product pickups and deliveries with courier services.
• Track shipments and ensure timely delivery to clients.
• Communicate with clients regarding order status, service updates, and documentation.
• Resolve basic client queries related to products, delivery, and service records.

Qualifications:

• High school diploma required; associate’s or bachelor’s degree preferred.
• Minimum 1–2 years of experience in office administration, logistics, or technical support roles.
• Proficiency in Microsoft Excel (sorting, filtering, formulas, data entry).
• Familiarity with basic stock or inventory management is a plus.
• Strong communication and customer service skills.
• Highly organized, with the ability to multitask and prioritize effectively.

Job Types: Full-time, Permanent, Fresher

Pay: ₹13,434.52 - ₹29,472.12 per month

Schedule:

• Day shift
• Fixed shift
• Morning shift

Work Location: In person