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HUMAN BEFORE RESOURCE PRIVATE LIMITED
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Voice & Non Voice Process - Professional

Voice & Non Voice Process - Professional

HUMAN BEFORE RESOURCE PRIVATE LIMITED

0 - 5 years

1 - 4 Lacs

mumbai

Posted:1 week ago| Platform:

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Skills Required

bpo blended process customer service non voice process voice process international call center outbound process voice support icse inbound voice process communication skills collections process international bpo international voice process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Handle customer inquiries and resolve issues professionally.
Provide excellent customer service through various communication channels.
Work effectively in a team environment to achieve common goals.
Develop and maintain knowledge of products and services.
Identify and escalate potential issues to senior management.
Maintain accurate records of customer interactions and transactions.

Job Requirements

Excellent communication and interpersonal skills are required.
Ability to work in a fast-paced environment and adapt to changes.
Strong problem-solving and analytical skills are necessary.
Proficiency in Microsoft Office and other productivity software is expected.
Ability to learn quickly and take on new challenges.
Strong attention to detail and organizational skills are essential.

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HUMAN BEFORE RESOURCE PRIVATE LIMITED

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Voice & Non Voice Process - Professional