21 Voice Coach Jobs

Deliver New hire, up-skill or continuous education training courses Min 1 years experience as V&A Trainer / Communication trainer (International BPO) on papers Excellent communication skills Should have V&A training exp Flexible with US Shifts Required Candidate profile Should be comfortable taking calls and monitoring Should have V&A training exp New hire training Class room training Exp on Throughput, TNI ,TNA ,FPA , Mock calls Prefer Immediate joiner

Role & responsibilities Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness Provide Feedback and suggestions for improvement Publish Dashboards at defined intervals Publish compliance dashboards as per plan Flexibility and Availability for any ad-hoc business requirement Ensure Confidentiality, Availability and Integrity of Data Provide Feedback and suggestions for improvement GAP Analysis & Controls Continuous Focus and Drive to meet and exceed department SLAs Conduct New Hire training and Refresher training based on TNA Conduct V&A interviews for the process Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and ...

**Openings for a leading international bpo** Job Location: Gurgaon Job Role: Sales Coach Job Role: As a Sales Coach, you will be responsible for training, mentoring, and guiding a team of sales and technical support representatives to achieve and exceed their performance targets. The ideal candidate has a strong background in sales, excellent communication skills, and a passion for developing others. Responsibilities: Conduct training sessions and provide ongoing coaching to a team of agents on sales techniques, product knowledge (including Vivint's smart home technology), and customer service skills. Monitor agent performance, provide constructive feedback, and develop action plans for impr...

Process trainer - International voice process experience is MANDATORY NIGHT SHIFTS Class room training Conducts training classes for employees on the features and operation of products and technology, client tools, processes, including basic soft skills. Responsible for design and update of basic level training materials and courses based on client or internal needs. Organizes training content in a clear sequence for delivery. Works with subject matter experts to keep content current and effective. Reviews and prepares training resources and materials to deliver classes. Collects training feedback from participants. Conducts "train the trainers" sessions, as necessary. Analyzes, produces, an...

KGIS hires experienced trainers to join our team , preferable experience required in voice and accent to apply. Experience Required: Minimum 1 year Location: Coimbatore & Bangalore No of requirements : 2 Working Days : 5 days - If there is a business requirement should support on 6th day too Shift: Open for rotational shift timing Any 9 hours between 5.30 PM and 4.30 AM Immediate joiners / candidate who has the less notice period preferred Scope of work : Monitor live and recorded calls to assess communication effectiveness Conducting coaching sessions, monitoring interactions and implementing communication improvement strategies to enhance overall customer experience Provide immediate feedb...

Role & responsibilities The Client is a key player in the telecommunications and media landscape, known for its comprehensive range of services, commitment to innovation, and dedication to corporate social responsibility in North America. We are looking for a dynamic Voice coach who will conduct communication training for New Hire Training Batches. Your roles and responsibilities include: Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness Provide Feedback and suggestions for improvement Publish Dashboards at defined intervals Publish compliance dashboards as per plan Flexibility and Availability for any ad-hoc business requirement Ensure Confidentiality...

We KGiS hiring for Voice & Accent Trainer Job Location: Bangalore/Coimbatore Job Description: Training the new hires on Voice & Accent concepts. Coach the associates on call attributes. Provide feedback and coaching for the associates on the floor. Communicate using a neutral accent and excellent command over the language. Good knowledge on concepts of Voice & Accent. Fair knowledge on American Culture. Should have experience taking calls-International. Candidate Description: The trainer should be willing to travel to Coimbatore for at least 2 months for Train the trainer, before taking up the role in Bangalore office. Should be flexible with night shifts/rotational shifts. Willingness to tr...

Deliver New hire, up-skill or continuous education training courses Min 1 years experience as V&A Trainer / Communication trainer (International BPO) on papers Excellent communication skills Should have V&A training exp Flexible with US Shifts Required Candidate profile Should be comfortable taking calls and monitoring Should have V&A training exp New hire training Class room training Exp on Throughput, TNI ,TNA ,FPA , Mock calls Prefer Immediate joiner

Role & responsibilities 1. Conducting effective voice and accent neutralization & Culture trainings for NHTs & On Floor Associates. 2. Conducting training on other skills HR Shared Service 3. Floor Support Training/Call Monitoring & Feedback. 4. Conducting Behavioural Training Expectations and Key Areas of Responsibility What are the expectations, essential duties and responsibilities of this position as it relates to your department goals 5.Floor Support Training/Call Monitoring & Feedback 6. New Hire Voice and Accent & Culture Training As per Hiring Plan , Refresher Training Voice and Accent, Customer Service, Sales Skills As per Training Plan , Call Monitoring & Feedback on Language Prefe...

**Multiple Openings for a leading bpo** Job Location: Mohali Job Role: Process Trainer(Domestic process) Roles and Responsibilities: Conduct new hire training classes and ensuring systematic Training Cycle Conduct retraining, cross training and up training classes Efficiency required for completion of all required forms and reports within the time frame allocated Maintain and update all training material Should possess a complete knowledge and understanding of products and quality guidelines for all clients programs Support and monitor new trainees during the OJT (On the Job Training) period Timely & constructive feedback and counselling of the trainees. Ability to use Overhead Projectors, S...

Role & responsibilities Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness Provide Feedback and suggestions for improvement Publish Dashboards at defined intervals Publish compliance dashboards as per plan Flexibility and Availability for any ad-hoc business requirement Ensure Confidentiality, Availability and Integrity of Data Provide Feedback and suggestions for improvement GAP Analysis & Controls Continuous Focus and Drive to meet and exceed department SLAs Conduct New Hire training and Refresher training based on TNA Conduct V&A interviews for the process Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and ...

Hiring for : Voice & Accent trainer Location: Pune Max Salary: 12LPA Experience required: 3yrs+ as a VNA Trainer (In a international BPo mostly) Qualification: Graduate Shift: 24/7 Notice: max 30 days Call: 8291772291

Hi We are hiring for the ITES Company for the Culture & Communication Trainer - V&A - Manager Role. *** Minimum 5 years of experience in Culture & Communication Training and V&A Domain *** Job Description: Develop and deliver engaging training programs tailored to the needs of learners, focusing on voice modulation, accent reduction, pronunciation improvement, US culture and written communication (e.g. email and chat etiquette etc.) Improving customer service skills including and not limited to empathy, active listening and problem solving to create a positive customer experience during every interaction in both B2B and B2C environment Conduct Training Need Analysis to understand performance...

We are Hiring for our Voice and Accent Team Designation : Associate Process Manager (VNA) India- Chandigarh Shift Timings - Flexible (24*7) 5 Days working - (Rotational Week Offs) Specialism : Voice and Accent / Communiacation Training in BPO Minimum Exp - 2-4 Year Experience in Voice and Accent (ONLY BPO VNA Training profile will be considered) Key Responsibilities: Conduct thorough assessments of call Center agents' language proficiency, identifying areas of improvement related to grammar, pronunciation, speech rate, and sentence construction. Develop and implement customized coaching plans for individual agents based on their language proficiency levels and specific needs. Deliver engagin...

Requirement for L&D Trainer in Noida Trainer Should have exp in Corporate, working on L&D with HR Department Work from Office Min 4 Year exp is required in L&D Training Shift Timing-: 11:30 AM-8 PM or 1:30 PM-10 PM Call@9953262467 / 9205503253 Required Candidate profile Salary upto 11 LPA Excellent Communication Skills Experience of L&D Training for a Fintech or Investment Banking Industry is preferred email to deepak.sharma@shadowplacements.com

Voice Coach Exp- 4+ Years (2+ Yrs as Comms Coach) Loc- Gurgaon Pkg- Upto 9 LPA Skills- VnA Training, UK Accent, Comms Training, TNI, TTT, US/UK Process, BPO etc NP- 30 Days Nancy-8586914964 Nancy.imaginators7@gmail.com Required Candidate profile Should have BPO experience.

Experience Required: 3-8 Years Position : Analyst/ Sr Analyst Location : Mumbai (Vikhroli) Work Mode : Work from Office Shift : 27*7 Requisites for Role: Understanding of English grammar Subject Verb Agreement rules, Tenses and Transliterations. Different feedback mechanisms, particularly the GROW model. Training Needs Identification and Analysis, Root Cause Analysis and Quartile Management. Sounds in English Vowel sounds (Monophthongs and Diphthongs), Consonant sounds (Fricatives, Affricates, Plosives, Nasal). Manner of articulation and Place of articulation of English sounds. How would you train new hires on English sounds? How would you correct sound corruptions? What are some common soun...

Interested Candidate please share your Cv to GX00977721@TECHMAHINDRA.COM Work Experience Minimum 1.8 years previous experience as a communication trainer, voice coach or related position Language & Communication Develop a schedule to assess training needs Ability to train on sounds (IPA), grammar and soft skills Excellent verbal and written communication skills Preferred Competencies We are looking for a dynamic Voice coach who will conduct communication training for New Hire Training Batches. Your roles and responsibilities include: Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness Provide Feedback and suggestions for improvement Publish Dashboards at...

Role & responsibilities The Client is a key player in the telecommunications and media landscape, known for its comprehensive range of services, commitment to innovation, and dedication to corporate social responsibility in North America. We are looking for a dynamic Voice coach who will conduct communication training for New Hire Training Batches. Your roles and responsibilities include: Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness Provide Feedback and suggestions for improvement Publish Dashboards at defined intervals Publish compliance dashboards as per plan Flexibility and Availability for any ad-hoc business requirement Ensure Confidentiality...

Role & responsibilities Responsibilities • Conduct training sessions on voice modulation, pronunciation, and accent neutralization. • Develop and implement soft skills training programs focusing on communication, teamwork, and interpersonal skills. • Evaluate trainee progress and provide constructive feedback to enhance learning outcomes. • Create training materials and resources to support training objectives. • Facilitate role-playing and interactive sessions to promote active learning. • Work closely with management to identify training needs and tailor programs accordingly. Preferred candidate profile 4-6 years of experience in voice and accent training and soft skills training. • Excell...

Should have exp. in international process training for BPO in customer service Monitor new employee training Design&develop training materials as required for coaching purpose Aware of all training related metrics ie;TNA,TNI,throughput and many more Required Candidate profile Min. 2 years of experience total 2 years exp as a Trainer on papers in a BPO company Open to work in rotational shifts Aware about TNA&TNI process Excellent Communication & presentation skills