32 Voice Coach Jobs

Process trainer - International voice process experience is MANDATORY NIGHT SHIFTS Class room training Conducts training classes for employees on the features and operation of products and technology, client tools, processes, including basic soft skills. Responsible for design and update of basic level training materials and courses based on client or internal needs. Organizes training content in a clear sequence for delivery. Works with subject matter experts to keep content current and effective. Reviews and prepares training resources and materials to deliver classes. Collects training feedback from participants. Conducts "train the trainers" sessions, as necessary. Analyzes, produces, an...

Experience : 3.00 + years Salary : Confidential (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Office (Thiruvananthapuram) Placement Type : Full time Permanent Position (*Note: This is a requirement for one of Uplers client - CareStack - Dental Practice Management) What do you need for this opportunity Must have skills required: Voice coach, Voice and Accent trainer CareStack - Dental Practice Management is Looking for: Job Description: Orlando. Trivandrum. Kochi Voice Coach CareStack About Us Good Methods Global Inc is a global health-tech venture engineering CareStack - a powerful practice management cloud platform for dental practices in the US. CareStack ...

Voice Coach Experience: 3-6 Years Exp. Salary: Competitive Preferred Notice Period : 60 Days Shift : 10:00 AM to 7:00 PM IST Opportunity Type: Trivandrum, Kerala(Office) Placement Type: Permanent (*Note: This is a requirement for one of Uplers' Clients) Must have skills required : Voice coach OR Voice and Accent trainer CareStack (One of Uplers' Clients) is Looking for: A Voice Coach who is passionate about their work, eager to learn and grow, and who is committed to delivering exceptional results. If you are a team player, with a positive attitude and a desire to make a difference, then we want to hear from you. Role Overview Description Job Description: Orlando. Trivandrum. Kochi Voice Coa...

Requirement for L&D Trainer in Noida Trainer Should have exp in Corporate, working on L&D with HR Department Work from Office Min 4 Year exp is required in L&D Training Shift Timing-: 11:30 AM-8 PM or 1:30 PM-10 PM Call@9953262467 / 9205503253 Required Candidate profile Salary upto 10 LPA Excellent Communication Skills Experience of L&D Training for a Fintech or Investment Banking Industry is preferred email to deepak.sharma@shadowplacements.com

Communication Coach OR Voice Coach for Gurgaon Exp : 5-8 Years Location : Gurgaon Shift Timing : US Shift-Night (Both Side Transport) 05 Days Week (Work from Office) Job Description: Designation: Assistant Manager Job Description: Reporting to a Talent Transformation Lead, the candidate will be accountable for the implementation of training strategies, plans, and processes to meet business objectives and provide floor support from a Communication/Soft Skill/Customer Interaction lens Responsibilities:- 1. Planning Working with Operation Team Managers, Sr. Service Managers, Practice Managers and other Assistant Managers for firming up on Quarterly key expectations on linguistics requirements P...

As a Voice Coach in the Operations department of the Contact Centre, your role involves enhancing the communication skills, cultural awareness, and emotional intelligence of the contact center team serving UK and US customers. You will focus on accent neutralization, cultural alignment, and fostering empathy to ensure superior customer service. **Key Responsibilities:** - Conduct training sessions on voice clarity, tone, modulation, and accent neutralization for improved communication with UK and US customers. - Develop personalized coaching plans to address individual improvement areas and maintain consistent communication standards across the team. - Train agents on UK and US cultural norm...

Communication Coach OR Voice Coach for Gurgaon Exp : 3-5 Years Location : Gurgaon Shift Timing : US Shift-Night (Both Side Transport) 05 Days Week (Work from Office) Job Description: Designation: Assistant Manager Job Description: Reporting to a Talent Transformation Lead, the candidate will be accountable for the implementation of training strategies, plans, and processes to meet business objectives and provide floor support from a Communication/Soft Skill/Customer Interaction lens Responsibilities:- 1. Planning Working with Operation Team Managers, Sr. Service Managers, Practice Managers and other Assistant Managers for firming up on Quarterly key expectations on linguistics requirements P...

Process trainer - International voice process experience is MANDATORY NIGHT SHIFTS Class room training Conducts training classes for employees on the features and operation of products and technology, client tools, processes, including basic soft skills. Responsible for design and update of basic level training materials and courses based on client or internal needs. Organizes training content in a clear sequence for delivery. Works with subject matter experts to keep content current and effective. Reviews and prepares training resources and materials to deliver classes. Collects training feedback from participants. Conducts "train the trainers" sessions, as necessary. Analyzes, produces, an...

Monitor &auditing calls,emails performed by the agents. Provide one to one feedback against monitored cases. Provide Floor Support an conduct Team Huddle to disseminate new updates &conduct refreshers Required Candidate profile Excellent communication skills Min. 2 years exp. as a QA/Voice Coach with sound knowledge on QA tools in international BPO Graduate/Diploma in any stream Open to work in rotational Shift environment

**Openings for a leading international bpo** Job Location: Gurgaon Job Role: Process Trainer(US Healthcare/Travel) Job Role: As a Process Trainer, you will be responsible for training, mentoring, and guiding a team of sales and technical support representatives to achieve and exceed their performance targets. The ideal candidate has a strong background in US Healthcare or Travel, excellent communication skills, and a passion for developing others. Responsibilities: Conduct training sessions and provide ongoing coaching to a team of agents on service techniques, product knowledge, and customer service skills. Monitor agent performance, provide constructive feedback, and develop action plans f...

Communication Coach Exp- 4+ Years (2+ Years as Comms Coach) Loc- Gurgaon Pkg- 8 LPA NP- 0 to 20 Days Nancy 8586914964 Nancy.imaginators7@gmail.com

Deliver New hire, up-skill or continuous education training courses Min 1 years experience as V&A Trainer / Communication trainer (International BPO) on papers Excellent communication skills Should have V&A training exp Flexible with US Shifts Required Candidate profile Should be comfortable taking calls and monitoring Should have V&A training exp New hire training Class room training Exp on Throughput, TNI ,TNA ,FPA , Mock calls Prefer Immediate joiner

Role & responsibilities Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness Provide Feedback and suggestions for improvement Publish Dashboards at defined intervals Publish compliance dashboards as per plan Flexibility and Availability for any ad-hoc business requirement Ensure Confidentiality, Availability and Integrity of Data Provide Feedback and suggestions for improvement GAP Analysis & Controls Continuous Focus and Drive to meet and exceed department SLAs Conduct New Hire training and Refresher training based on TNA Conduct V&A interviews for the process Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and ...

**Openings for a leading international bpo** Job Location: Gurgaon Job Role: Sales Coach Job Role: As a Sales Coach, you will be responsible for training, mentoring, and guiding a team of sales and technical support representatives to achieve and exceed their performance targets. The ideal candidate has a strong background in sales, excellent communication skills, and a passion for developing others. Responsibilities: Conduct training sessions and provide ongoing coaching to a team of agents on sales techniques, product knowledge (including Vivint's smart home technology), and customer service skills. Monitor agent performance, provide constructive feedback, and develop action plans for impr...

Process trainer - International voice process experience is MANDATORY NIGHT SHIFTS Class room training Conducts training classes for employees on the features and operation of products and technology, client tools, processes, including basic soft skills. Responsible for design and update of basic level training materials and courses based on client or internal needs. Organizes training content in a clear sequence for delivery. Works with subject matter experts to keep content current and effective. Reviews and prepares training resources and materials to deliver classes. Collects training feedback from participants. Conducts "train the trainers" sessions, as necessary. Analyzes, produces, an...

KGIS hires experienced trainers to join our team , preferable experience required in voice and accent to apply. Experience Required: Minimum 1 year Location: Coimbatore & Bangalore No of requirements : 2 Working Days : 5 days - If there is a business requirement should support on 6th day too Shift: Open for rotational shift timing Any 9 hours between 5.30 PM and 4.30 AM Immediate joiners / candidate who has the less notice period preferred Scope of work : Monitor live and recorded calls to assess communication effectiveness Conducting coaching sessions, monitoring interactions and implementing communication improvement strategies to enhance overall customer experience Provide immediate feedb...

Role & responsibilities The Client is a key player in the telecommunications and media landscape, known for its comprehensive range of services, commitment to innovation, and dedication to corporate social responsibility in North America. We are looking for a dynamic Voice coach who will conduct communication training for New Hire Training Batches. Your roles and responsibilities include: Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness Provide Feedback and suggestions for improvement Publish Dashboards at defined intervals Publish compliance dashboards as per plan Flexibility and Availability for any ad-hoc business requirement Ensure Confidentiality...

We KGiS hiring for Voice & Accent Trainer Job Location: Bangalore/Coimbatore Job Description: Training the new hires on Voice & Accent concepts. Coach the associates on call attributes. Provide feedback and coaching for the associates on the floor. Communicate using a neutral accent and excellent command over the language. Good knowledge on concepts of Voice & Accent. Fair knowledge on American Culture. Should have experience taking calls-International. Candidate Description: The trainer should be willing to travel to Coimbatore for at least 2 months for Train the trainer, before taking up the role in Bangalore office. Should be flexible with night shifts/rotational shifts. Willingness to tr...

Deliver New hire, up-skill or continuous education training courses Min 1 years experience as V&A Trainer / Communication trainer (International BPO) on papers Excellent communication skills Should have V&A training exp Flexible with US Shifts Required Candidate profile Should be comfortable taking calls and monitoring Should have V&A training exp New hire training Class room training Exp on Throughput, TNI ,TNA ,FPA , Mock calls Prefer Immediate joiner

Role & responsibilities 1. Conducting effective voice and accent neutralization & Culture trainings for NHTs & On Floor Associates. 2. Conducting training on other skills HR Shared Service 3. Floor Support Training/Call Monitoring & Feedback. 4. Conducting Behavioural Training Expectations and Key Areas of Responsibility What are the expectations, essential duties and responsibilities of this position as it relates to your department goals 5.Floor Support Training/Call Monitoring & Feedback 6. New Hire Voice and Accent & Culture Training As per Hiring Plan , Refresher Training Voice and Accent, Customer Service, Sales Skills As per Training Plan , Call Monitoring & Feedback on Language Prefe...

**Multiple Openings for a leading bpo** Job Location: Mohali Job Role: Process Trainer(Domestic process) Roles and Responsibilities: Conduct new hire training classes and ensuring systematic Training Cycle Conduct retraining, cross training and up training classes Efficiency required for completion of all required forms and reports within the time frame allocated Maintain and update all training material Should possess a complete knowledge and understanding of products and quality guidelines for all clients programs Support and monitor new trainees during the OJT (On the Job Training) period Timely & constructive feedback and counselling of the trainees. Ability to use Overhead Projectors, S...

Role & responsibilities Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness Provide Feedback and suggestions for improvement Publish Dashboards at defined intervals Publish compliance dashboards as per plan Flexibility and Availability for any ad-hoc business requirement Ensure Confidentiality, Availability and Integrity of Data Provide Feedback and suggestions for improvement GAP Analysis & Controls Continuous Focus and Drive to meet and exceed department SLAs Conduct New Hire training and Refresher training based on TNA Conduct V&A interviews for the process Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and ...

Hiring for : Voice & Accent trainer Location: Pune Max Salary: 12LPA Experience required: 3yrs+ as a VNA Trainer (In a international BPo mostly) Qualification: Graduate Shift: 24/7 Notice: max 30 days Call: 8291772291

Hi We are hiring for the ITES Company for the Culture & Communication Trainer - V&A - Manager Role. *** Minimum 5 years of experience in Culture & Communication Training and V&A Domain *** Job Description: Develop and deliver engaging training programs tailored to the needs of learners, focusing on voice modulation, accent reduction, pronunciation improvement, US culture and written communication (e.g. email and chat etiquette etc.) Improving customer service skills including and not limited to empathy, active listening and problem solving to create a positive customer experience during every interaction in both B2B and B2C environment Conduct Training Need Analysis to understand performance...

We are Hiring for our Voice and Accent Team Designation : Associate Process Manager (VNA) India- Chandigarh Shift Timings - Flexible (24*7) 5 Days working - (Rotational Week Offs) Specialism : Voice and Accent / Communiacation Training in BPO Minimum Exp - 2-4 Year Experience in Voice and Accent (ONLY BPO VNA Training profile will be considered) Key Responsibilities: Conduct thorough assessments of call Center agents' language proficiency, identifying areas of improvement related to grammar, pronunciation, speech rate, and sentence construction. Develop and implement customized coaching plans for individual agents based on their language proficiency levels and specific needs. Deliver engagin...