Communication / Voice Coach

1 - 5 years

4 - 6 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

KGIS hires experienced trainers to join our team , preferable experience required in voice and accent to apply.

Experience Required:

Location:

No of requirements :

Working Days :

Shift:

Immediate joiners / candidate who has the less notice period preferred

Scope of work :

  • Monitor live and recorded calls to assess communication effectiveness
  • Conducting coaching sessions, monitoring interactions and implementing communication improvement strategies to enhance overall customer experience
  • Provide immediate feedback on tone, clarity, confidence and engagement techniques

Primary Skills :

  • Communicate using a neutral accent and excellent command over the language
  • Good knowledge of concepts of Voice & Accent
  • Fair understanding of American Culture
  • Should have experience taking calls-International
  • Knowledge of call attributes/Call coaching and call monitoring

Additional requirement:

Should be flexible with rotational shifts

Willingness to travel to Bangalore based on the business requirements

Contact : Sowmiya.k@kgis.co / Call or Whats App at +91 7695952522

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