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12.0 - 14.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

About CitiusTech CitiusTech is a leading provider of healthcare technology and consulting services, accelerating digital innovation across the healthcare ecosystem. With over 9,500 healthcare technology professionals, we partner with more than 140 healthcare and life sciences organizations including large health systems, payers, health tech companies, and biopharma firms. CitiusTech offers deep healthcare domain expertise across payer, provider, medtech, and life sciences segments, along with strong capabilities in engineering, AI, data, cloud, and automation. Our solutions drive clinical value, improve patient outcomes, modernize operations, and accelerate innovation in care delivery. With a strong focus on innovation, purpose-driven teams, and a collaborative culture, CitiusTech empowers its people to grow, contribute meaningfully, and build a career with impact. Role Overview We are looking for a hands-on and technically strong Product Engineering Architect Medical Imaging to lead the design and delivery of cloud-based imaging solutions for CitiusTechs medical imaging customers. The ideal candidate should bring deep experience in Java/.NET platforms , medical imaging standards and workflows , and cloud-native architectures using AWS, Azure, or GCP . This role requires strong engineering and architecture skills, coupled with a solid understanding of imaging domain needs such as PACS, VNA, and diagnostic viewers. Key Responsibilities: Architecture and Engineering Leadership Architect and lead the development of enterprise-grade imaging platforms such as PACS , VNA , Viewers (2D/3D) , and image management systems Design and implement scalable, secure, and regulatory-compliant architectures using cloud-native services on AWS, GCP, or Azure Translate clinical and imaging workflow requirements into modular and reusable architecture patterns Define best practices for performance, storage, rendering, and real-time streaming of diagnostic images Guide adoption of standards including DICOM, HL7, FHIR, WADO-RS , and IHE profiles (XDS, XDS-I, XCA-I) Product Delivery Support Collaborate with product managers, solution teams, and engineering leads to drive technical design across project phases Support delivery teams through technical oversight, code and architecture reviews, and problem resolution Ensure imaging solutions meet HIPAA , FDA Class II/III , and other applicable healthcare regulatory standards Mentor engineering teams on cloud-native development, DevSecOps, and best practices in imaging platforms Customer and Innovation Engagement Partner with client stakeholders to design and evolve their imaging platform architecture and modernization plans Lead architectural discussions during RFPs, proposals, assessments, and workshops Explore emerging technologies such as AI/ML in imaging , edge rendering , and cloud migration for legacy PACS Develop proofs-of-concept, reference architectures, and accelerators for CitiusTechs imaging portfolio Required Skills and Experience: 12+ years of experience in enterprise application development and architecture 5+ years of experience in medical imaging solution development ( PACS, VNA, or diagnostic Viewers ) Strong hands-on experience in Java (Spring Boot) and/or .NET Core / C# Proven expertise in designing and deploying applications using AWS, Azure, or GCP (at least one cloud is mandatory) Proficient in DICOM, HL7, FHIR , IHE profiles , and WADO-RS for imaging data and workflow interoperability Experience with microservices architecture , Docker , Kubernetes , and cloud-native development Familiarity with image rendering techniques (e.g., WebGL, GPU-based) and viewing frameworks Knowledge of DevSecOps , CI/CD pipelines , API security , and cloud-based monitoring tools Understanding of regulated product development processes (e.g., FDA, CE) in the medical device/software domain Education Bachelors or Masters degree in Engineering (BE, BTech, MTech) Certifications in cloud (AWS/GCP/Azure) and/or imaging standards preferred Show more Show less

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

As a Silicon Design Validation Engineer at Lattice, you will be part of a dynamic and enthusiastic team working on cutting-edge projects in programmable logic solutions. If you thrive in a fast-paced and results-oriented environment and are passionate about innovation and self-challenge, this role offers you the opportunity to contribute to the validation and performance assessment of building blocks within FPGA. In this role, you will be responsible for validating and characterizing various IPs within the FPGA, such as SERDES, Memory DDR, DPHY, PLL, DSP, Fabric, and I/O components. You will have the chance to work on developing validation and characterization plans, test logic RTL, and drive new silicon product bring-up. Additionally, you will collaborate with design, verification, manufacturing, test, quality, and marketing teams to ensure the successful release of products to production. The ideal candidate for this role will have at least 5 years of experience in Silicon Design Validation, with expertise in High-Speed Serdes Interface characterization, Verilog/VHDL design implementation, and test automation development using languages like Python and Perl. You should also possess strong communication skills, problem-solving abilities, and a proactive mindset. At Lattice, we are focused on collaboration, problem-solving, and innovation. We are a leader in low-power programmable technology, serving customers in various markets such as communications, computing, industrial, automotive, and consumer electronics. By joining Team Lattice, you will be part of a team that is dedicated to creating a smarter, better-connected world through innovative semiconductor products and solutions. If you are motivated to develop a career in Silicon Design Validation Engineering and are looking for a challenging yet rewarding opportunity to work with advanced technologies and equipment, Lattice may be the perfect fit for you. Join us in driving innovation and shaping the future of technology together.,

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2.0 - 7.0 years

3 - 6 Lacs

Visakhapatnam, Bengaluru

Work from Office

Must have Min 1+yrs exp as a Voic e and Accent Trainer. Communication Training exp is required from International BPO. US Shifts Excellent comms required Call 8447780697 send CV monu@creativeindians.com Immediate Joiners are preferred.

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2.0 - 7.0 years

6 - 9 Lacs

Chennai

Work from Office

Role & responsibilities The candidate will deliver Business communication and soft skills, in-person classroom to different cohorts at our different client sites Monitor and evaluate the effectiveness of training programs through assessments and feedback. Conduct a training need analysis as per client need Provide coaching and feedback to trainees to help them come up the learning curve Conduct refresher or stratified training for batches that are bottom quartile Maintain key MIS related to all the above activities and ensure 100% compliance on reports Preferred candidate profile Minimum work experience of 2 years, training in Business communication/English language/Soft skills Excellent presentation and facilitation skills Ability to work in a fast-paced environment and adapt to changing requirements. Trainers should have the necessary documents required for Emp id creation/Background Verification Willing to work in a flexible shifts (if required) Should have excellent communications skills and English language skills Proficiency with MS Office Excel, PowerPoint & Word

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1.0 - 6.0 years

1 - 6 Lacs

Gurugram

Work from Office

Responsibilities: To coach new recruits on the floor, to design and deliver training programs specializing in current process and new process(s) as per the business requirement. Need to facilitate new hire classes and own the performance delivery for their respective batches. Customer: To be cross skilled in other LOBs of the business To support the business by maintaining suggested/ required login hours To deliver a 39-week induction course to the new employees following company training Manuals To gauge the post training performance of agents trained for 0 -90 days period. To be responsible for Process Training Yield To evaluate and provide feedback to the training manager on amendments to the training material. To analyze the training needs, design and deliver appropriate programs and evaluate their success. Trainers to regularly practice process to stay updated and ensure they are calibrated internally with other trainers and externally with clients. To provide feedback to consultants on the quality of their work in line with Company policies and procedures To seek feedback proactively, from all staff, from all departments Critical Competencies: Solves Problem Communicates Effectively Demonstrate Collaboration

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3.0 - 5.0 years

6 - 8 Lacs

Bengaluru, Karnataka, India

On-site

Greeting from Star Secutech Pvt Ltd!!! Job Role: Specialist VNA Trainer Location: Bangalore Shift: US Shifts Work Dyas: 5 Days (Saturday & Sunday fixed off) EducationalQualifications: Any Graduate (Mandatory) Experience: At least 2 years of experience in the BPO setting. At least 1 year of trainer experience in the BPO setting as a V&A/ Pre-process trainer Communications Skills: Excellent oral & written English (CEFR Level = C1, High B2) Expert business and technical writing skills Computer Skills: Requirement: Expert in MS Office applications, especially with MS Excel, MS Word, Microsoft PowerPoint Able to facilitate courses/ modules using virtual classrooms platforms such as WebEx, Ms Teams, blackboard, etc. Preferred: Familiarity with Articulate 360, Adobe Photoshop, Macromedia Flash or similar software Project Management: Preferred Project Management Certification/ LEAN/ Green Belt Certification Training Delivery Expert Competency Level in facilitation and delivering training Expert in managing classes Training Needs Analysis Should be an expert in interpreting and assessing training and development needs of individual and teams to develop appropriate and effective training strategies to bridge identified gaps. Preferred certification Train the Trainer/ TEFL/ IELTS Interested candidates can DM or call to 9087726632 to initiate with the interview!!!

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1.0 - 2.0 years

8 - 9 Lacs

Bengaluru

Work from Office

Responsibilities: * Conduct accent workshops * Improve soft skills through training * Enhance English communication abilities * Train clients on voice and accents * Provide VNA coaching services Office cab/shuttle

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4.0 - 6.0 years

4 - 6 Lacs

Bengaluru, Karnataka, India

On-site

We are seeking a highly experienced and technically authoritative Principal Engineer specializing in Signal Integrity. The ideal candidate will be a recognized leader in the field of interconnects, responsible for designing, modeling, analyzing, and characterizing high-speed connectors and systems. This role involves significant technical leadership, customer engagement, and conducting cutting-edge research to advance interconnect science. Primary Purpose: Design, model, analyze, and characterize high-speed connectors and systems . Act as a focal point in providing technical leadership within the team and to external stakeholders. Work closely with customers to develop application-specific solutions and provide comprehensive technical support. Conduct research on new and emerging areas of interconnects science , contributing to innovation. Be recognized by customers as a technical leader in the field of interconnects . Roles and Responsibilities: Discover and invent new techniques and methods in modeling, design, and measurement . Lead a team in developing major new products , guiding and directing the activities of multifunctional teams according to engineering management priorities. Perform high-speed empirical and analytical signal integrity evaluations of connectors . Recommend changes in designs or technical procedures to optimize performance and reliability. Conduct and coordinate analytical simulations for connector systems . Provide development input to design teams , and create electrical product models and documentation . Analyze variation dependence and perform parametric optimization . Work in a laboratory environment to validate designs and correlate measurements with simulations using instruments like VNA (Vector Network Analyzer), TDR (Time-Domain Reflectometer), and Oscilloscope . Perform other related duties as assigned by management. Education: Required: BSEE, BS Physics, or BS Applied Math . Preferred: MS and PhD in the above disciplines. Skills Sets: Required: Technical Team leadership . Software Proficiency: Ansys HFSS & Designer, CST, Agilent ADS & PLTS, Matlab. Test and Measurement Expertise: VNA, TDR. Strong capabilities in Channel modeling and correlation, connector design and validation . Ability to mentor junior engineers. Proven ability to publish technical papers . Preferred: Established records of invention such as patent ownership. Established records of technical paper authorship . Experience in communications system and hardware engineering .

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1.0 - 4.0 years

3 - 4 Lacs

Goregaon, Mumbai (All Areas)

Work from Office

we require a full time voice and accent trainer for our school St. john universal , Goregaon . having 1 year experience in school training all grades students.

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1.0 - 5.0 years

5 - 7 Lacs

Pune, Bengaluru, Vadodara

Work from Office

Urgent Openings in Pune , Bangalore, Vizag & Vadodara Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 7LPA based on Last CTC Shifts 24*7 Require minimum 6 Months Experience in Training Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure alignment with operational standards. • Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. • Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements. • Innovate training materials by integrating floor requirements and best practices into the training curriculum. • Proactively implement best practices and contribute to value addition across multiple locations. • Attend and successfully complete the mandatory Train-The-Trainer (TTT) program. • Interact with customers as required to gather feedback and address training-related queries. • Conduct training needs analysis (TNA) and provide actionable feedback to stakeholders to drive continuous improvement. • Provide constructive feedback to new hires on soft skills, basic grammar, and voice modulation. • Mentor and support new trainers to enhance their effectiveness and integration into the training team. • Participate in the calibration process for trainers, QAs, and other Voice Coaches, both within the team and with the TTBU training team. • Analyze and report training batch performance, identifying areas for improvement and implementing corrective actions. • Conduct refresher training based on TNA, ensuring all sessions are executed and closed effectively each month. • Meet the training needs of the Business Unit based on TNA and collaborate with training teams to design and develop training processes from need identification to feedback and follow-through. Key skills & knowledge: • Exceptional verbal and written communication skills in English. • Strong facilitation and presentation skills with a proven ability to engage and motivate participants. • Proficient in data handling, interpretation, and management. • Advanced knowledge of MS Office (Excel, PowerPoint) and other relevant computer applications. • Excellent people management and interpersonal skills, with a demonstrated ability to build and maintain effective relationships. • Strong organizational and time management skills, with the ability to handle multiple tasks and priorities effectively. Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123

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2.0 - 7.0 years

1 - 3 Lacs

Hyderabad

Work from Office

Roles and Responsibilities:- Design, Delivery & Execution Deliver Throughput as per the agreement on a continuous basis Deliver batch average AHT as per the agreement during OJT Lays special emphasis on DSATs, Errors, TCDs, CSAT, CQ parameters during the period of training and equip advisors of the sound knowledge on handling situations To create learning material for driving participant engagement. To liaise with partner and central support teams to source training material, best practices etc. for customization of learning modules as the case may be Assist in rollout of briefing/updates dissemination Maintain proper records and share proactively including of advisor performance Complete self-login hours of call taking and invest in self-development Maintain schedule of NHT & OJT Evaluate - Training Impact- (as applicable) in line with Kirkpatrick's model of Training Effectiveness Hosting updates and assessments on LMS/KMS and enrolling to the relevant target audience. Partner in ways that help achieve future targets of increased customer self-service, Cross-Sell, Up-Sell, Reduction in Escalations, Errors, and Complaint. 2. Vendor Training Co-ordination Market available training to employees and provide necessary information about sessions Design, prepare and order learning aids and materials Gather feedback from Vendor trainers and trainees after each training session Maintain updated curriculum database and training records Manage and maintain in-house training facilities and equipment Research and recommend new training methods, like gamification, quizzes etc. Co-ordinate training logistics with Vendor like venue booking, travel & accommodation booking etc. Maintain training records master tracker. 3. Vendor MIS & Dashboard Drive coverage and publish dashboards of learning to mapped stakeholder. 4.Content Development Translate complex business concepts into clear, concise and appealing content To liase with internal product SMEs, process SMEs to create content Rework on the existing content for updates. 5. Project Management & Deliverable Planning and successful initiation of the project End to end execution and meeting agreed SLA and deliverables Successful closure of project 6.Other Responsibilities Support & partner with partner and central team on various project, research, report and requirement basis Partnering with other role holders in the team to support other business vertical needs and requirement Innovative approach with foresight to sense future trends in training

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2.0 - 7.0 years

3 - 7 Lacs

Pune

Hybrid

Role & responsibilities The individual will be working with many teams and hence, the ability to work with others to achieve common goals will be a determiner of success in this role. The individual must possess the ability to manage conflicts effectively, manage trainees efficiently and lead by example. The individual is expected to be analytical in the approach to work as results will be directly linked with the quality of TNI/TNA that would have been done. Duties : Training, coaching, and mentoring of associates in need of comms. Skills improvement. Planning, design, and delivery of Training sessions, including Ad Hoc Training, for both new and existing team members. Monitor and review the progress of trainees through questionnaires and discussions with managers and ensure corrective action when needed. Ensure Training Quality through Service Level and Training evaluations/assessments. Communicate with diverse audiences (e.g., employees, management, other sites, etc.) to provide information and clarification regarding training programs, actions, policies, procedures and best practices. Conduct ongoing and thorough analysis of organizational, departmental, and individual training needs. Ensure that training solutions are designed in a logical, structured, and clear manner, reflective of learning objectives and suited to a variety of learning styles. Manage participation during training delivery to ensure maximum contribution - test for understanding, observe behaviour and alter delivery method if necessary. Keep self-updated on Learning & Development best Practices from the Industry. Must be willing to learn the process with a desire to coordinate with cross functions and drive results. Ability to work & communicate with people across organizational units and locations. Strong Team building skills. Preferred candidate profile : 1. Graduate in any discipline, no preference. 2.Intermediate/advanced proficiency in MS Excel, Word & PPT 3. Should have facilitated at least 25 batches or trained a minimum of 300 employees. 4.Must be certified on facilitation skills (either from the previous organization or an external training institute). Work Experience: Must have worked for a minimum of 2 years in the ITES sector. Must be well versed with the technicalities of the English Language (Spoken and Written both). Experience in working with online advertising at a media agency or a publisher is preferred . Experience in document and documentation management (SOP, Change Management, Version Control etc.) is preferred . Experience of working in a Contact Centre for Voice, Chat or email is preferred .

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5.0 - 10.0 years

8 - 9 Lacs

Hyderabad, Mysuru, Bengaluru

Work from Office

Role- Voice & Accent Trainer Looking for 5 years of experience in International BPO Must have 2 years of exp in Communication/VNA training Location- Bangalore, Mysore & Hyderabad WFO| Rotational shifts CTC - 9 LPA (62K in hand) Contact- 92143 34811

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7.0 - 12.0 years

7 - 17 Lacs

Greater Noida

Work from Office

Job Summary: We are seeking a dynamic and experienced Deputy Manager to lead the Voice & Accent training initiatives for our international voice process. The ideal candidate will be responsible for enhancing communication skills, ensuring linguistic accuracy, and driving customer satisfaction through effective training programs. Key Responsibilities: Voice & Accent Training: Design and deliver comprehensive Voice & Accent training modules for new hires and existing employees. Conduct refresher sessions and calibration workshops to maintain communication standards. Evaluate trainees performance and provide constructive feedback. Process Improvement: Collaborate with operations and quality teams to identify communication gaps and training needs. Develop strategies to improve call quality and customer experience. Team Management: Mentor and guide trainers/voice Coaches to ensure consistent training/feedback delivery. Monitor training effectiveness and make data-driven improvements. Stakeholder Engagement: Liaise with clients and internal stakeholders to align training goals with business objectives. Participate in client calls and reviews to represent training outcomes. Reporting & Documentation: Maintain training records, performance reports, and feedback logs. Maintain audit records, trends and coaching records. Present training metrics and impact analysis to senior management. Required Skills & Qualifications: Bachelors degree in any discipline (preferably in English, Communication, or related fields). Minimum 7 years of experience in Voice & Accent training, with at least 2 years in a managerial or supervisory role. Strong command over English language, phonetics, and neutral accent. Excellent presentation, coaching, and interpersonal skills. Familiarity with international customer service standards and cultural nuances. Certification in Voice & Accent or related training programs is a plus. Preferred Attributes: Experience in BPO/KPO or international call center environments. Ability to work in a fast-paced, target-driven setting. Proficiency in training tools and LMS platforms.

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2.0 - 7.0 years

6 - 9 Lacs

Bengaluru

Work from Office

Role & responsibilities The candidate will deliver voice and accent, and soft skills, in-person classroom to different cohorts at our different client sites Monitor and evaluate the effectiveness of training programs through assessments and feedback. Conduct a training need analysis as per client need Provide coaching and feedback to trainees to help them come up the learning curve Conduct refresher or stratified training for batches that are bottom quartile Maintain key MIS related to all the above activities and ensure 100% compliance on reports Preferred candidate profile Minimum work experience of 3 years, training in Business communication/English language/Soft skills Excellent presentation and facilitation skills Ability to work in a fast-paced environment and adapt to changing requirements. Trainers should have the necessary documents required for Emp id creation/Background Verification Willing to work in a flexible shifts (if required) Should have excellent communications skills and English language skills Proficiency with MS Office Excel, PowerPoint & Word

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5.0 - 10.0 years

5 - 15 Lacs

Bengaluru

Work from Office

Strong understanding of transmission line theory, impedance matching, & electromagnetic effects PCIe Gen 3/4/5, DDR3/4/5, SATA, USB 3.x, Ethernet, HDMI, SERDES IBIS/IBIS-AMI, S-parameters, SPICE models, Cadence Sigrity, Keysight ADS, MATLAB, HSPICE

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3.0 - 8.0 years

3 - 8 Lacs

Ahmedabad

Work from Office

Position: Executive V&A Trainer Department: Training Location: Ahmedabad, India Job Summary Conduct V&A training for the new hires, which includes accent neutralization, soft skills and American culture sensitization, and provide floor support. Role and Responsibilities : Train new hires on V&A, grammar, culture and customer service Conduct V&A training per specified training curriculum Facilitate transition of employees from training to move into the work environment Provide floor support through call monitoring, feedback and coaching to improve quality of delivery Actively work with the Service Delivery teams to better the quality of employees performance Conduct refreshers on V&A, customer service and related topics Conduct interviews on V&A to check suitability of trainable and non-trainable candidates Generate and maintain regular reports related to training Skill Requirements: Minimum 2 years of relevant experience Experience in handling new hire training classes independently Familiarity with accent neutralization, American accent training and customer service concepts Excellent verbal and written communication skills in English Good people handling skills, strong group communication and effective presentation skills Good understanding of Group Dynamics (diversity) Good customer service attitude Good team player Should be Adaptable is nature Good Learning Ability Analytical bend of mind Self-motivate Contact Details Jayasri. N || HR Executive - Talent Acquisition jayasri.n@medusind.com 9092896358

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1.0 - 5.0 years

4 - 6 Lacs

Coimbatore, Bengaluru

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KGIS hires experienced trainers to join our team , preferable experience required in voice and accent to apply. Experience Required: Minimum 1 year Location: Coimbatore & Bangalore No of requirements : 2 Working Days : 5 days - If there is a business requirement should support on 6th day too Shift: Open for rotational shift timing Any 9 hours between 5.30 PM and 4.30 AM Immediate joiners / candidate who has the less notice period preferred Scope of work : Monitor live and recorded calls to assess communication effectiveness Conducting coaching sessions, monitoring interactions and implementing communication improvement strategies to enhance overall customer experience Provide immediate feedback on tone, clarity, confidence and engagement techniques Primary Skills : Communicate using a neutral accent and excellent command over the language Good knowledge of concepts of Voice & Accent Fair understanding of American Culture Should have experience taking calls-International Knowledge of call attributes/Call coaching and call monitoring Additional requirement: Should be flexible with rotational shifts Willingness to travel to Bangalore based on the business requirements Contact : Sowmiya.k@kgis.co / Call or Whats App at +91 7695952522

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2.0 - 4.0 years

6 - 8 Lacs

Noida

Work from Office

Requirements: 1 to 3 years of experience as a Voice & Accent Trainer in an International BPO (mandatory). Deliver voice and accent training for new hires and existing employees supporting international processes. Conduct assessments and provide actionable feedback to improve language, pronunciation, and accent. Develop and update training modules tailored to international customer service standards. Perform regular communication audits and provide floor support/coaching based on training needs. Work closely with operations, quality, and L&D teams to identify communication-related gaps and address them through structured interventions. Conduct refresher and upskilling sessions to maintain high communication standards. Candidate Requirements:

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2.0 - 5.0 years

5 - 7 Lacs

Gurugram

Work from Office

Role & responsibilities Hi Folks, PFA is the JD for Foundever Formely Known as Sitel Is Hiring Communication Trainer for Gurgaon Location. We needs hands on experience with below Train NHT Batches , VNA Trainer ,Grammer , Vowel/Consonant Sounds, IPA, Syllable Stress, Intonation , sentence construction, grammar,parts of speech ,Sound correction ,Accent Neturilization ,Articlutaion Preferred candidate profile Perks and benefits

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2.0 - 7.0 years

4 - 5 Lacs

Gurugram

Work from Office

Roles and Responsibilities:- Design, Delivery & Execution Deliver Throughput as per the agreement on a continuous basis Deliver batch average AHT as per the agreement during OJT Lays special emphasis on DSATs, Errors, TCDs, CSAT, CQ parameters during the period of training and equip advisors of the sound knowledge on handling situations To create learning material for driving participant engagement. To liaise with partner and central support teams to source training material, best practices etc. for customization of learning modules as the case may be Assist in rollout of briefing/updates dissemination Maintain proper records and share proactively including of advisor performance Complete self-login hours of call taking and invest in self-development Maintain schedule of NHT & OJT Evaluate - Training Impact- (as applicable) in line with Kirkpatrick's model of Training Effectiveness Hosting updates and assessments on LMS/KMS and enrolling to the relevant target audience. Partner in ways that help achieve future targets of increased customer self-service, Cross-Sell, Up-Sell, Reduction in Escalations, Errors, and Complaint. 2. Vendor Training Co-ordination Market available training to employees and provide necessary information about sessions Design, prepare and order learning aids and materials Gather feedback from Vendor trainers and trainees after each training session Maintain updated curriculum database and training records Manage and maintain in-house training facilities and equipment Research and recommend new training methods, like gamification, quizzes etc. Co-ordinate training logistics with Vendor like venue booking, travel & accommodation booking etc. Maintain training records master tracker. 3. Vendor MIS & Dashboard Drive coverage and publish dashboards of learning to mapped stakeholder. 4.Content Development Translate complex business concepts into clear, concise and appealing content To liase with internal product SMEs, process SMEs to create content Rework on the existing content for updates. 5. Project Management & Deliverable Planning and successful initiation of the project End to end execution and meeting agreed SLA and deliverables Successful closure of project 6.Other Responsibilities Support & partner with partner and central team on various project, research, report and requirement basis Partnering with other role holders in the team to support other business vertical needs and requirement Innovative approach with foresight to sense future trends in training Contact Person HR Supriya -9289327281

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2.0 - 6.0 years

4 - 6 Lacs

Bengaluru

Work from Office

Job Description Designation: Voice and accent trainer Eligibility Experience: 2-5 years as V&A trainer Responsibilities • Deliver sessions for new hires to enhance their communication skills • Liaise with managers to determine training needs and schedule training sessions • Prepare educational material such as Training content, training handouts, videos etc. • Conduct TNA to identify areas of improvement • Monitor employee performance and measure ROI • Conduct seminars, workshops, individual training sessions, class room training, online training and E learning. • Maintain attendance and other records Requirements • Excellent communication skills • Well versed in VNA training methodologies • Proven experience as corporate trainer • Ability to handle and schedule batches of 40-50 trainees • Ability to handle conversion of 90% and above • Ability to reduce the attrition in training • Prior experience from BPO or International voice and communication training. • Exposure to sales training. • Good knowledge of USA culture and UK culture • Good knowledge of latest training methodologies and techniques • Excellent communication, presentation and public speaking skills • Organizational and time management abilities • Critical thinking and decision making • Psychometric testing tools and usage of free online tools • Conduct Personality development courses Certifications: (Will be and added advantage) • Certification in TTT (train the trainer), Feedback mechanism, adult learning, Adult psychology • Ability to use ADDIE model and good understanding of ADDIE model • Understanding of continuous learning implementation • IELTS grade 8 and above • British council certified or equivalent

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4.0 - 7.0 years

5 - 7 Lacs

Mysuru

Work from Office

Job Title: Voice and Accent Trainer Location: Mysuru (Infosys BPM) Experience Required: 49 years Employment Type: Full-Time Qualification: Full-time graduate (15 years of education) Key Responsibilities: Training & Facilitation Conduct customer service training , refresher sessions , and coach-the-coach programs . Use effective behavioral training and facilitation skills . Adapt training flow based on participants’ Wants, Interests, and Needs (WINs) . Provide floor support post-training to ensure learning retention and performance improvement. Analysis & Planning Conduct training needs assessments and recommend suitable programs. Analyze data from multiple sources to identify improvement areas. Use appropriate tools for data collection , quality checks , and reporting . Program Design & Execution Plan and schedule training sessions efficiently. Ensure timely execution of training and coaching plans. Complete all administrative tasks related to training. Coaching & Support Offer accent neutralization , voice modulation , and pronunciation coaching . Support team leads, quality analysts, and subject matter experts in performance enhancement. Exhibit patience and dedication to help participants improve. Skills & Competencies: Strong command of English language , phonetics , and linguistics . Excellent interpersonal and communication skills . Ability to design and deliver customized training programs . Familiarity with international customer service standards and cultural sensitivity . Role & responsibilities

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4.0 - 9.0 years

8 - 11 Lacs

Pune

Work from Office

Educational Qualification : Graduation / Diploma / Degree or higher qualification in any discipline Experience Requirements 1. 3-9 years of Total experience 2. At least 3 years experience as voice coach 3. Excellent command over spoken and written English 4. Should be able to handle Grammar, Soft skills, Accent Neutralization, C/Service & Business English 5. Must have a zeal and passion for training & excellent interpersonal skills 6. Exposure in an international corporate environment is a must 7. Ability to perform in adverse situations 8. Should be well versed in handling computers esp. Word, Excel and Power Point 9. Willing to work in shifts in 24X7 environment Role Responsibilities 1. Voice audits & feedback 2. Voice audit process documentation as per business requirements 3. New hire training for new engineers. Documentation should be available on Attendance and assessment scores 4. Refresher training for every engineer. 5. Email / Chat audits based on business requirements. 6. Work with service desk competency tower and implement best practices 7. Work with Delivery team and identify voice training needs 8. Training scheduling as per business requirements, training plan review and approval. 9. Continuous improvement in Voice competency at account level 10. Develop voice skills of engineers to meet customer requirements in 6 months from date of joining 11. Ensure engineers attendance for trainings as planned unless there is a crisis impacting contractual deliverables 12. Define / Revise weekly and daily report formats as per business requirements 13. Publish daily, weekly, monthly & quarterly reports 14. Ensure availability candidates for walkin interviews 15. Complete voice screening of candidates in 24 hours during weekdays unless candidates list is more than 10 profiles 16. New hires training on voice and soft skills 17. Provide Timelines for CSAT scores achievement and sustenance 18. Improve & sustain CSAT scores on voice competency as per targets & timelines agreed with delivery 19. Weekly reviews with delivery team, Monthly & Quarterly reviews with delivery and customer 20. Participate in DSAT RCA review calls if the DSAT is due to voice competency issue .

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2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

As a Silicon Design Validation Engineer at Lattice, you will have the opportunity to work on cutting-edge projects within the Silicon Engineering team. Your primary responsibility will involve validating building blocks in FPGA on board level to ensure functionality and performance align with the design intent. This will include various IPs such as SERDES (PMA/PCS), Memory DDR (DDR4, LPDDR4, DDR5, etc.), DPHY, PLL, DSP, Fabric, and I/O components. In this role, you will develop validation and characterization plans for specific IPs, bench hardware, and software. You will also be responsible for creating test logic RTL to execute validation and characterization tests effectively. Additionally, you will play a key role in driving new silicon product bring-up, validation, and debugging processes to assess IP functionality and performance, ultimately contributing to data sheet preparation. You will collaborate closely with design, verification, manufacturing, test, quality, and marketing teams throughout the product lifecycle, from Silicon arrival to product release. Furthermore, you will provide support to address customer issues post-product release, demonstrating strong written and verbal communication skills and the ability to work effectively in a cross-functional environment. The ideal candidate for this role should possess an Electrical Engineering degree with a strong passion for pursuing a career in Silicon Design Validation. You should have at least 2 years of experience and a solid understanding of High-Speed Serdes Interface characterization, including protocol compliance testing for interfaces like PCIe, Ethernet, SDI, CoaXpress, JESD204, MIPI D-PHY, MIPI CSI/DSI-2, USB, DisplayPort, and HDMI. Moreover, you should have knowledge in high-speed board design, signal integrity evaluation/debugging, Verilog/VHDL, FPGA development tools, and test automation using programming languages like Python and Perl. Familiarity with statistical analysis concepts, tools such as JMP and R, and bench equipment for device characterization will be beneficial. If you are a self-motivated individual with strong problem-solving and critical thinking skills, eager to work in a collaborative and challenging environment, then this role at Lattice may be the perfect opportunity for you to grow and excel in the field of Silicon Design Validation Engineering.,

Posted 2 weeks ago

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