Visa Specialist

About the Opportunity:

As a Visa Specialist at The Experience Co.

Type:

Location:

Compensation:

Joining Date:

Work Timings:

Role:

Who Were Looking For:

open to both freshers and experienced professionals

We&aposre looking for someone who:

• Is

  meticulously detail-oriented

  , especially when it comes to document handling and submission processes.
• Is

  eager to learn

  and keeps themselves updated with international travel regulations and country-specific visa policies.
• Is a

  strong communicator

  , confident in explaining complex requirements to travelers and in coordinating with external and internal stakeholders.
• Has a

  structured approach to follow-ups

  , ensuring timely reminders to customers about missing documents, submission appointments, and next steps.
• Collaborates efficiently with cross-functional teams for any updates or changes in customers travel or visa plans.
• Is

  a natural researcher

  who doesnt stop until theyve found accurate, updated information.
• Takes ownership and pride in ensuring every application is handled with care and professionalism.

smart, responsible, and driven people

Whats in it for you

• A chance to be part of a visionary company that&aposs redefining the travel experience.
• A critical role that directly shapes travelers journeys.
• Opportunity to work in a dynamic, creative environment that values strategic thinking, growth, and exceptional service.

Your Responsibilities:

1. Visa Application Management:

   Oversee and perfect the entire visa application process, ensuring accuracy and timeliness.

2. Detailed Documentation Handling:

   Carefully manage all required documentation, reviewing every submission with a detailed eye and ensuring nothing is missed.

3. Customer Follow-ups:

   Proactively follow up with travelers to collect documents, provide timely updates, and track submission timelines.

4. Embassy and Visa Center Liaison:

   Serve as the primary point of contact for embassies and visa centers, ensuring smooth processing and communication.

5. Cross-Team Coordination:

   Work closely with internal teams (travel, ops, customer support) to stay aligned on visa statuses and ensure smooth handoffs.

6. Traveler Consultation:

   Provide travelers with detailed guidance and personalized support throughout their visa application process.

7. Regulatory Monitoring:

   Stay informed about and communicate any changes in visa policies or requirements.

8. Problem Resolution:

   Address and resolve any issues that arise during the visa application process with speed and professionalism.

9. Travel Logistics Optimization:

   Collaborate with travel agents and service providers to ensure seamless experiences for our travelers.

About The Experience Co.

The Experience Co is Travel Rethought. We design journeys & interventions for creators, doers & influencers that make things happen. Our projects are attended by entrepreneurs, professionals & creators from Art, VR, Music, Design, Tech, Films, Photography, Food, Events and more.