Visa Counsellor

Job Title: Senior Visa Counsellor Company: Acme Visa Solutions Location: Ludhiana Are you an experienced Visa Counsellor looking for a place where your expertise truly makes a difference? Acme Visa Solution is a leading immigration consultancy dedicated to transforming lives by making global migration dreams a reality. We see immigration not just as a legal process but as a life-changing opportunity. With a comprehensive suite of A-Z immigration services for Canada, Australia, Germany, USA, and the UK, and a track record of impacting over 15,000 lives, we are committed to seamless immigration experiences, celebrating diversity, and empowering our clients. We are seeking a highly skilled, compassionate, and results-oriented Senior Visa Counsellor to join our dynamic team. If you thrive on helping individuals and families navigate complex immigration pathways and have a proven track record of success in this field, we want to hear from you. We are particularly interested in candidates with a strong background from reputable immigration firms such as WWICS, Y-Axis, Abhinav Immigration, or CWC, who are eager to bring their expertise to a forward-thinking and client-centric organization. Key Responsibilities: Client Consultation & Assessment: Conduct in-depth consultations with prospective clients to understand their immigration goals, assess their eligibility for various visa programs (Express Entry, PNP, Work Permits, Study Visas, Family Sponsorship, Agri-Food Pilot, etc.), and provide accurate, tailored advice. Visa Program Expertise: Maintain an expert-level understanding of immigration laws, policies, and procedures for Canada, Australia, Germany, USA, and the UK, including the latest updates and changes. Application Guidance: Guide clients through the entire visa application process, ensuring all documentation is accurate, complete, and submitted in a timely manner. This includes assistance with forms, supporting documents, and fee payments. Case Management: Efficiently manage a pipeline of client cases from initial inquiry to visa approval, maintaining meticulous records and ensuring compliance with company standards and regulatory requirements. Problem Solving & Refusal Cases: Provide expert advice and support for complex cases, including refusal cases and judicial review, demonstrating a strong ability to strategize and find solutions. Relationship Building: Build and maintain strong, trusting relationships with clients, providing exceptional service and clear communication throughout their immigration journey. Market Insights: Stay informed about market trends, competitor activities, and changes in immigration policies to contribute to the continuous improvement of Acme Visa Solution's services. Team Collaboration: Collaborate effectively with internal teams, including processing, legal, and administrative staff, to ensure a seamless client experience. Qualifications: Experience: Minimum of 2-6 years of progressive experience as a Visa Counsellor in a reputable immigration consultancy. Proven Track Record: Demonstrated success in counselling clients, managing visa applications, and achieving positive outcomes. Industry Knowledge: In-depth knowledge of immigration pathways and visa requirements for Canada (especially Express Entry, PNPs), Australia, Germany, USA, and the UK. Communication Skills: Exceptional verbal and written communication skills, with the ability to explain complex information clearly and empathetically. Client-Centric Approach: A genuine passion for helping people achieve their immigration goals and a strong commitment to client satisfaction. Problem-Solving: Excellent analytical and problem-solving abilities, with a keen eye for detail and accuracy. Tech Proficiency: Comfortable using CRM software and other relevant office applications. Professionalism: High level of integrity, ethical conduct, and discretion. Why Join Acme Visa Solution? Impactful Work: Be part of a company that genuinely changes lives and unites families. Growth Opportunities: Work in a dynamic and expanding organization with opportunities for professional development and career advancement. Supportive Environment: Join a collaborative team that values expertise, innovation, and mutual support. Competitive Compensation: We offer an attractive salary and benefits package commensurate with experience and performance. Work-Life Balance: A commitment to fostering a healthy work-life balance. If you are a driven and experienced Visa Counsellor from WWICS, Y-Axis, Abhinav Immigration, or CWC, and are looking for your next significant career move, we encourage you to apply! To Apply: Please submit your resume and a compelling cover letter outlining your relevant experience and why you are the ideal candidate for this role to hr@acmevisa.com. Please indicate "Senior Visa Counsellor Application - [Your Name]" in the subject line. Acme Visa Solution is an Equal Opportunity Employer.