Visa Conversion Officer

Job Title : Visa Conversion Officer Reports To Tittle : Manager Manager - Destinations and Conversions Business Function/Sub Function: Business Development Location: Noida, India Position Overview: The Visa Conversion Officer supports international students in converting their Paid Unconditional admissions offers into successful visa outcomes. This role ensures smooth coordination between compliance and visa advisory teams while guiding students through visa requirements, documentation, and timelines. The goal is to enhance Paid Unconditional offer to visa through proactive communication regarding document collection and support with agent/student queries. Key Responsibilities: Coordinate Visa document collection after payments and UCOLs Interact with and/or students to submit visa documents Do a basic assessment of received visa documents for correctness as per country specific checklist Forward the completed file to the Compliance Department for final document assessment Follow up on progress of visa document approval with Compliance Department Provide guidance to applicants on documentation and application procedures Respond to inquiries via phone, email professionally and efficiently Prepare daily/weekly/monthly reports (pending, submitted and awaiting decision etc) as required by management Reporting of pendency as per product Bridge between BD Team and Admissions/Visa teams Any other task assigned by the Management Qualification: Graduate Minimum 2+ years of experience is required. Customer-service oriented and able to work under pressure Should have good working knowledge on visa procedures for our territories Should have good working knowledge of required documents for visa purposes Should be good in Excel and other MS Office applications ** Should be good in handling CRM and report generation ** Join us on this exciting journey!