We are looking for a talented Deal Closure Specialist to join our growing global team at Sectigo.
The Deal Closure Specialist plays a critical role in supporting the end-to-end deal finalization process within our Enterprise, Retail, and Partner sales segments. This position ensures the accuracy, compliance, and timely processing of high-urgency software transactions. The ideal candidate is detail-oriented, highly organized, and skilled at collaborating across sales, finance, legal, and operations teams to ensure a seamless sales closure experience for our internal sales representatives and our customers. This is a 6-month contract position, working 5 days a week from our Chennai office at DLF IT Park, Manapakkam.
Here are the core functions, responsibilities, and expectations for this role:
Deal Processing & Contract Management
- Review contractual agreements to ensure accuracy, compliance, and alignment with internal policies.
- Assist sales representatives in clarifying deal closure requirements and securing necessary documents, approvals, and signatures.
- Manage deal processing activities within our order management system, ensuring data integrity and timely updates.
- Facilitate deal booking by closing Salesforce opportunities and documentation upload duties.
- Support the invoice team by verifying that billing requirements, documentation, and customer and/or partner information is complete before deals advance to invoicing.
Financial Administration
- Manage customer deposits, credits, and other financial entries within customer accounts.
- Ensure financial data is accurate and reconciled as part of the deal closure process.
Reporting & Operational Support
- Run and analyze reports to track deal status, identify discrepancies, and support business insights.
- Identify bottlenecks, process gaps, and workflow inefficiencies; provide recommendations to improve speed, accuracy, and scalability of the close process.
Cross-Functional Collaboration
- Provide ongoing support to the sales team and sales managers throughout the deal closure lifecycle.
- Communicate clearly and proactively with internal teams to resolve issues and maintain deal momentum.
General Responsibilities
- Perform other duties as assigned that align with the nature of this role and support evolving company initiatives.
- Complete general administrative and operational tasks associated with enterprise software deal closure.
Additional tasks associated with this position may be assigned in response to company initiatives and business needs.Qualifications
Education:
- Bachelor s degree or equivalent work experience is strongly preferred.
Experience:
- Minimum of 3+ years of experience in sales operations, contract management, order management, or related field is required.
- Familiarity with enterprise software sales cycles and SaaS business models.
- Strong attention to detail and ability to manage complex deal structures.
- Demonstrated ability to manage multiple deal requests simultaneously.
- Excellent communication and cross-functional collaboration skills.
- Proficiency with CRM (preferably Salesforce) and order management systems.
- Fluent in English with excellent written and verbal communication skills.
Ideal Candidate Profiles, Talents, and Desired Qualifications:
- Strategic thinker with a pragmatic, hands-on approach to problem-solving.
- High attention to detail, especially under pressure or tight timelines.
- Collaborative mindset with a natural ability to build trust and influence without authority.
- Prior experience supporting a global enterprise sales organization is a strong plus.
