This role is for one of Weekday's clientsSalary range: Rs 300000 - Rs 600000 (ie INR 3-6 LPA)Min Experience: 3 yearsLocation: MumbaiJobType: full-time

Requirements

A Virtual Relationship Manager is a professional who uses digital platforms to build and maintainrelationships with partners. They are responsible for understanding partner needs, providing personalized solutions, and offering services such as wealth management, insurance and investment consulting.

Job Responsibilities For a Virtual Relationship Manager

Develop and maintain relationships with partners or distributors through digital communication tools such as video/calls conferencing, emails, and messaging services
Identifying partner needs and developing plans to address them
Resolving partner complaints quickly and effectively
Forwarding upselling and cross-selling opportunities to the sales team
Promoting high-quality sales, supply, and partner service processes
Aiming to preserve partners and renew contracts
Approaching potential partners to establish relationships
Drive sales through the agency network by onboarding new partners and help in conducting continuous agent training programs
Ensure adherence to documented processes, procedures, and controls within the compliance framework
Address and resolve any issues or concerns related to accounts, transactions, and services promptly
Building and maintaining positive relationships with partners virtually & gaining solid knowledge of competitors

Requirements:

Proven experience as a Partner Relationship Manager
Knowledge of partner relationship management (CRM) practices
Experience in sales or partner service is preferred
Excellent communication skills
Aptitude for fostering positive relationships
Teamwork and leadership skills
Partner-oriented mindset
Preferably NISM Certified

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Virtual Relationship Manager