Virtual Assistant - Property Support

We’re Hiring: Virtual Assistant - Property Support!

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!

We are currently on the lookout for a Virtual Assistant - Property Support to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!

Role

Work Arrangement

Location

Schedule

Key Responsibilities

• Property Listings Management
• Build and update property listings across all online travel platforms and booking channels.
• Ensure accuracy of property details, photos, pricing, and availability.
• Onboarding New Properties
• Assist in the onboarding process for new hotels and properties.
• Coordinate with internal teams and property owners to gather required information and assets.
• Online Distribution Review
• Regularly review property distribution across online platforms to ensure consistency and visibility.
• Identify and resolve discrepancies in pricing, availability, or content.
• Payments Assistance
• Support the process of taking payments for properties.
• Ensure transactions are processed accurately and securely.
• Provide support in reconciling payments where required.

Qualification and requirements:

• Previous experience as a Virtual Assistant or in the hospitality/tourism industry is highly desirable.
• Strong knowledge of online booking platforms (e.g., Booking.com, Expedia, Airbnb) is an advantage.
• Excellent written and verbal communication skills in English.
• Highly organized, detail-oriented, and proactive.
• Proficiency in Microsoft Office / Google Workspace; familiarity with property management systems is a plus.
• Ability to work independently and manage multiple priorities.

Non-negotiable skills & requirements:

• Excellent understanding of English spelling and grammar (for listing creation).
• Experience with online agents like (booking.com / Airbnb / etc would be favoured).
• Experience with marketing would also be favoured.

Perks & Benefits:

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled
• Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
• Endless opportunities for career advancement
• Annual Performance Review with Salary Increase
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Tech-on-wheels Support
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• International career growth and connections
• Unlimited cash incentives for hired referrals
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.

Cloudstaff : Build Your Career, Anywhere

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Why Cloudstaff is the #1 Workplace?

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**