Villa Manager

Position: Villa Manager
Location: CGH Earth Saha – Mahabalipuram, Pollachi & Kodaikanal
Openings: 3 (One for each location)
Reports to: General Manager – CGH Earth Saha
Department: Operations

About CGH Earth Saha

CGH Earth Saha villas embody intimate hospitality, sustainability, and the charm of local culture, offering guests a unique blend of luxury and homestay warmth. Each villa is designed for personalized experiences while reflecting our commitment to responsible tourism.

Role Overview

The Villa Manager will be responsible for the complete operations, guest experience, and team management of the assigned villa property. This role demands hands-on leadership, attention to detail, and the ability to balance luxury service with the ethos of sustainability. Prior villa or boutique property experience will be considered a strong advantage.

Key Responsibilities

• Oversee end-to-end operations of the villa including front office, housekeeping, F&B, and guest services.
• Ensure seamless guest experiences, from arrival to departure, with personalized and memorable touches.
• Drive sustainability practices aligned with CGH Earth values in daily villa operations.
• Supervise, train, and motivate a small multifunctional team to maintain high service standards.
• Monitor F&B operations with focus on menu planning, local cuisine integration, and guest dining experiences.
• Manage budgets, cost control, and resource utilization effectively.
• Build strong connections with the local community to enhance cultural experiences for guests.
• Ensure compliance with safety, hygiene, and statutory requirements at the property.
• Handle guest feedback with professionalism, turning challenges into opportunities for service recovery.
• Collaborate with corporate and regional leadership on initiatives for guest engagement and operational excellence.

Candidate Profile

• Graduate/Diploma in Hotel Management / Hospitality Management.
• 5+ years of hospitality experience, with at least 2 years in a leadership role (preferably in villas, boutique resorts, or luxury homestays).
• Strong operational knowledge in F&B, housekeeping, and front office.
• Passion for guest engagement and personalized service delivery.
• Excellent communication, leadership, and problem-solving skills.
• Ability to multitask with a hands-on management style.
• Prior villa management experience is a bonus and will be given preference.

What We Offer

• Opportunity to lead unique villa properties under the renowned CGH Earth Saha brand.
• Exposure to sustainable tourism practices and immersive guest experience management.
• A supportive work culture that values creativity, authenticity, and growth.

Application Details

Interested candidates can share their profiles at careers@cghearth.com or Watsapp at 9495354669
Please mention the preferred location (Mahabalipuram / Pollachi / Kodaikanal) in your application.

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹50,000.00 per month

Benefits:

• Food provided
• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person