Vice President- Operations

Job Description

Position: Head of Operations Location: Andheri, Mumbai Type: Full-time | On-site We are seeking a strategic and results-driven Head of Operations to partner closely with the Founder and department leads to drive operational excellence and scale our business sustainably. This pivotal role will oversee and optimize operations across Sales, HR, and Event Operations , ensuring alignment with the company's long-term vision and growth strategy. Key Responsibilities Strategic Leadership Collaborate with the Founder to define and execute the company's operational strategy. Ensure all operational functions align with overarching business goals. Operational Efficiency Develop, implement, and monitor streamlined processes across departments. Drive continuous improvement to enhance productivity and service delivery. Sales Oversight Partner with Sales Managers to meet revenue targets. Optimize lead generation, conversion strategies, and performance tracking (KPIs). Event Operations Management Ensure flawless execution of events, from planning to post-event analysis. Refine workflows and identify operational efficiencies. HR Leadership Collaborate with HR to strengthen talent acquisition, employee engagement, and performance management processes. Support the creation of a high-performance culture. Team Collaboration & Communication Act as the central liaison between departments and the Founder. Promote a culture of transparency, accountability, and cross-functional collaboration. Financial Management Oversee budgets, forecasts, and financial reporting across operational functions. Ensure cost efficiency while maintaining high standards. Data-Driven Decision Making Leverage analytics and KPIs to guide operational strategies and improvements. Problem Solving Proactively identify and address operational bottlenecks. Develop scalable solutions for sustained growth. Key Requirements Experience : 46 years in a senior operations role, preferably in event management, hospitality, or a related industry . Leadership : Proven track record of leading cross-functional teams and managing department heads. Process Optimization : Expertise in streamlining systems to drive efficiency. Sales Acumen : Familiarity with sales operations and performance optimization. HR Know-How : Solid understanding of HR best practices. Analytical Skills : Strong ability to interpret data and implement data-driven strategies. Communication : Excellent interpersonal and communication skills to work with stakeholders at all levels. Location : Must be based in or willing to relocate to Andheri, Mumbai .