Job Title: Vice President (L&A insurance) Experience: 15+ years Location: Remote Our client believes in connecting people and business to Insurance in ways that are Innovative, Hyper-Relevant, Compelling and Personal. They bring together the brightest minds to build the future of Insurance; a world where Insurance makes life and business easier, more connected, and better protected. About the Role Vice President of Services responsible for leading, developing, and empowering high-performing Services teams in India. You will focus on enhancing productivity, breaking down obstacles that prevent the team from delivering optimal results, and creating an environment that fosters growth and efficiency. Your leadership and technical competence will drive improvements in service delivery, reduce friction in operations, and cultivate a culture where team members are set up for success. Qualifications: Proven track record (15+ years) leading large-scale Enterprise IT Services and/or SaaS Support teams Deep expertise in L&A insurance – You understand the industry’s pain points and know how to solve them at scale P&L ownership experience – You have led multi-million-dollar services operations, driving revenue and cost optimization Tech-savvy strategist – You know how to leverage AI, automation, DevOps, and ITIL best practices to modernize approaches to Service delivery Resilient, high-energy leader – You set the bar high and lead by example, inspiring teams to own the mission and execute with urgency Bachelor’s degree (or global equivalent) in Technology, Business Administration, Management, or a related field (Master’s degree preferred). Willingness to travel as needed and to work closely with teams in the office on a regular basis Preferred Technical Qualifications: Expertise in cloud platforms (AWS, Azure, GCP) and enterprise tools like ServiceNow, JIRA, Salesforce. Proficiency in Containers and CI/CD pipelines (Jenkins, GitHub Actions) Exposure to AI-driven automation in customer service and DevOps transformation. Expertise in Scaled Agile (SAFe) and Agile Service Management. TribolaTech Founded in 2009, TribolaTech specializes in providing Information Technology Solutions and Outsourcing Services. Our executive teams have over 5 decades of combined experience in IT Consulting, Data Management and Staff Augmentation. We love technology and are proud to build a world class global company. TribolaTech is committed to delivering quality solutions that provide exceptional value, innovation, assurance, and integrity to our customers. With deep industry and business process expertise, comprehensive resources and a proven track record, TribolaTech can mobilize the right people, process and technologies to help clients improve their business. Show more Show less