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Vendor Services Coordinator

Vendor Services Coordinator

Onit

1 - 2 years

3 - 4 Lacs

pune

Posted:6 hours ago| Platform:

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Skills Required

business process usage interpersonal skills analytical billing legal customer service vendor ms office spend management

Work Mode

Work from Office

Job Type

Full Time

Job Description

About Onit Were redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions. We re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech. If youre energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we d love to meet you. Position Summary Onit is growing and we are in need of a Vendor Services Coordinator within our Global Support team! The Vendor Services Coordinator will act as a business process expert and facilitate customers success in technology solutions delivery. You should be friendly and accessible to customers, as you will be the implementation, training, and support contact for our Vendor Services clients.
Key Responsibilities

Assist with implementation for Vendor Services and legal vendors onto our system.
Assist with management of account software subscriptions.
Support active Vendor Services and legal vendors using our product.
Troubleshoot issues users encounter.
Develop and implement training plans.
Recommend program improvements or revisions to product.

Required Skills

Experience with Microsoft Office Suite, particularly with Excel is required

Communicates tactfully and effectively, and maintains positive and effective work relations

Competent in correct English usage, grammar, spelling, punctuation, and arithmetic
Has the functional and technical knowledge and skills to do the job at a high level of accomplishment

Possesses proven customer service skills

Detail oriented and has good organizational skills

Strong teamwork and interpersonal skills at all levels

Good analytical, problem-solving, and conceptual skills
Must be a motivated self-starter
1-2 years of professional experience, electronic e-billing or accounting experience is preferred but not required.
Bachelor s degree is desired but not required.

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Vendor Services Coordinator