Vendor Operations Executive

About the Role

Vendor Operations Executive

Key Responsibilities

1.Vendor & Task Coordination

• Assign daily tasks to vendors based on availability, location, skill requirements and workload.
• Track and monitor ongoing work to ensure timely completion within defined TAT.
• Follow up with vendors for task updates, dependencies, and delays.
• Ensure service quality and adherence to SOPs.

2.Operations & Process Management

• Maintain vendor performance reports and dashboards (task completion, TAT, delays, status logs).
• Monitor escalations and proactively resolve or forward to relevant teams.
• Coordinate with internal teams (ops, QA, logistics, finance) to ensure smooth task flow.
• Maintain records, tracking systems, and tools for vendor operations.

3.Payment & Approvals

• Verify vendor invoices and work completion before processing payments.
• Coordinate with finance for payment approvals and disbursement.
• Maintain payment tracker and vendor ledger status.

4.Vendor Relationship Management

• Build and maintain strong working relationships with vendors.
• Communicate policies, process updates, and performance expectations clearly.
• Assist in onboarding of new vendors.

Requirements

• Bachelor’s degree in Business, Operations, Supply Chain or related field.
• Experience in vendor management, operations, procurement, logistics, or service coordination preferred.
• Strong follow-up, coordination, and planning skills.
• Good communication and interpersonal skills.
• Ability to work in a fast-paced and process-driven environment.
• Proficiency in MS Excel, Google Sheets or similar tools.

Good to Have

• Experience in field operations, workforce management or service execution.
• Knowledge of payment cycles, invoicing or vendor contracts.

What We Offer

• Opportunity to be part of a fast-growing organization.
• Exposure to end-to-end operations and vendor ecosystem.
• Growth and learning across multiple operational functions.